# Whats Up with the Wix Smart Chat? :/

**URL:** <https://forum.wixstudio.com/t/whats-up-with-the-wix-smart-chat/77469>\
**Category:** Ask the community\
**Tags:** wix-apps-market, ai\
**Created:** [April 1, 2026, 4:39am UTC](https://forum.wixstudio.com/t/whats-up-with-the-wix-smart-chat/77469 "2026-04-01T04:39:38Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![V-Blog](https://avatars.discourse-cdn.com/v4/letter/v/898d66/32.png) [@V-Blog](https://forum.wixstudio.com/u/V-Blog)\
**Post date:** [April 1, 2026, 4:39am UTC](https://forum.wixstudio.com/t/whats-up-with-the-wix-smart-chat/77469/1 "2026-04-01T04:39:38Z")

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I installed the Wix Smart Chat on a Client’s website, and it just does not work from the get-go!!! The first thing I saw after installation was errors.

 ![Screenshot 2026-04-01 100441](https://us1.discourse-cdn.com/wix/original/3X/4/4/447073732a44b065de1ea3b119792e973372c1a2.png)

 ![Screenshot 2026-04-01 100356](https://us1.discourse-cdn.com/wix/original/3X/1/0/1016f3e3debf13a6255297f7a7d4fbd9d67ea837.png)

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**Author:** ![noahlovell](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/noahlovell/32/118920_2.png) [@noahlovell](https://forum.wixstudio.com/u/noahlovell)\
**Post date:** [April 1, 2026, 1:08pm UTC](https://forum.wixstudio.com/t/whats-up-with-the-wix-smart-chat/77469/2 "2026-04-01T13:08:03Z")

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Hey @V-Blog! This obviously isn’t expected! 😱

Is this still happening for you? Does it fix itself if you uninstall and install again?

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**Author:** ![V-Blog](https://avatars.discourse-cdn.com/v4/letter/v/898d66/32.png) [@V-Blog](https://forum.wixstudio.com/u/V-Blog)\
**Post date:** [April 1, 2026, 1:55pm UTC](https://forum.wixstudio.com/t/whats-up-with-the-wix-smart-chat/77469/3 "2026-04-01T13:55:41Z")

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From what I saw in the browser logs, I think this is happening because I don’t have permission(its showing 403 error)… I have website designer access, maybe that’s the reason.

It should show the proper no permission message, though. The error messages made me worried as I bragged about the app to my client 🫠 😁 . I will try with the Co Admin role again.