Hi Guys,
I think I found the reason. As below, on my Windows 10 laptop, from upper right hand side corner, noticed Chrome shows “Cookies blocked” message. Even if I tried to click “Always allow https://www.wix.com to set cookies”, clear cache, restart Chrome, still same problem. I then tried to click on “Manage”, and then disable “block third-party cookies”, that fixed the problem!
Another way to disable “block third-party cookies” is Settings → Advanced → inside the box of “Privacy and Security”, click “Content settings” → Cookies, then disable it.
Also checked the other Windows 7 laptop and confirmed it’s the same reason. Please test and let me know if that’s the case for your machines.
Finally, can Wix guys please investigate why blocking third party cookies caused the problem? As my understanding is, it’s recommended to enable that for security reason. And quite a lot of companies use Active Directory policy to force their work laptops/machines to have that enabled by default and won’t allow staff to change it. I believe Wix wouldn’t want to exclude all users using Chrome from work laptops/machines!!