# Widget Didn’t Load Check your internet and refresh this page. If that doesn’t work, contact us **URL:** \ **Category:** Ask the community\ **Tags:** technical-talk, wix-stores, partners\ **Created:** [February 16, 2021, 6:32pm UTC](https://forum.wixstudio.com/t/widget-didn-t-load-check-your-internet-and-refresh-this-page-if-that-doesn-t-work-contact-us/45516 "2021-02-16T18:32:27Z")\ **Posts on this page:** 10\ **Page:** 1
**Author:** ![salmanwaliasif](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/salmanwaliasif/32/123994_2.png) [@salmanwaliasif](https://forum.wixstudio.com/u/salmanwaliasif)\ **Post date:** [February 16, 2021, 6:32pm UTC](https://forum.wixstudio.com/t/widget-didn-t-load-check-your-internet-and-refresh-this-page-if-that-doesn-t-work-contact-us/45516/1 "2021-02-16T18:32:27Z")
I am getting this error message in my Wix store, Please help it’s an emergency ---
**Author:** ![stevenjose](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/stevenjose/32/3202_2.png) [@stevenjose](https://forum.wixstudio.com/u/stevenjose)\ **Post date:** [February 16, 2021, 9:10pm UTC](https://forum.wixstudio.com/t/widget-didn-t-load-check-your-internet-and-refresh-this-page-if-that-doesn-t-work-contact-us/45516/2 "2021-02-16T21:10:24Z")
Hi there, I’m sorry to hear you’re experiencing problems on your site. The best way to get this resolved is by contacting our customer care team. They’ll be able to properly investigate this matter. ---
**Author:** ![micthevoxalist](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/micthevoxalist/32/4720_2.png) [@micthevoxalist](https://forum.wixstudio.com/u/micthevoxalist)\ **Post date:** [February 18, 2021, 8:26am UTC](https://forum.wixstudio.com/t/widget-didn-t-load-check-your-internet-and-refresh-this-page-if-that-doesn-t-work-contact-us/45516/3 "2021-02-18T08:26:02Z")
I have also had this happen with Wix Video and the Wix Countdown Clock. It has been difficult to recreate to the situation because sometimes refreshing the page fixes the issue and sometimes it doesn’t… ---
**Author:** ![basbilir](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/basbilir/32/24067_2.png) [@basbilir](https://forum.wixstudio.com/u/basbilir)\ **Post date:** [June 8, 2022, 1:33pm UTC](https://forum.wixstudio.com/t/widget-didn-t-load-check-your-internet-and-refresh-this-page-if-that-doesn-t-work-contact-us/45516/4 "2022-06-08T13:33:47Z")
i have same problem on my website. Widget Didn’t Load Check your internet and refresh this page. ---
**Author:** ![noahlovell](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/noahlovell/32/118920_2.png) [@noahlovell](https://forum.wixstudio.com/u/noahlovell)\ **Post date:** [June 8, 2022, 1:40pm UTC](https://forum.wixstudio.com/t/widget-didn-t-load-check-your-internet-and-refresh-this-page-if-that-doesn-t-work-contact-us/45516/5 "2022-06-08T13:40:05Z")
Likely to be a local issue, but you can follow these steps to report a problem - Submit a support inquiry to our customer care team by visiting [support.wix.com](http://support.wix.com/?fbclid=IwAR2N73PxfQ6y6DdKlzb5oBLHhU8duLxlkxvOBSe4S8CgN-Txis_OkqRH3bc) or report downtime/outages by visiting [status.wix.com](http://status.wix.com/?fbclid=IwAR25Hidnw6adIoVm4BCjsyjpdPg7dhXUvPfV_1EOIKrWwcno40aiy9t345M) and clicking on “report a problem with Wix.” ---
**Author:** ![basbilir](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/basbilir/32/24067_2.png) [@basbilir](https://forum.wixstudio.com/u/basbilir)\ **Post date:** [June 8, 2022, 1:52pm UTC](https://forum.wixstudio.com/t/widget-didn-t-load-check-your-internet-and-refresh-this-page-if-that-doesn-t-work-contact-us/45516/6 "2022-06-08T13:52:22Z")
thanks ---
**Author:** ![caitness](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/caitness/32/7408_2.png) [@caitness](https://forum.wixstudio.com/u/caitness)\ **Post date:** [June 28, 2022, 6:30pm UTC](https://forum.wixstudio.com/t/widget-didn-t-load-check-your-internet-and-refresh-this-page-if-that-doesn-t-work-contact-us/45516/7 "2022-06-28T18:30:08Z")
I’m getting this message " _Widget Didn’t Load_ . _Check your internet and refresh this page_ ." when client attempts to “Book Again” while logged into their account. Any info would be greatly appreciated! ---
**Author:** ![user260](https://avatars.discourse-cdn.com/v4/letter/u/bbe5ce/32.png) [@user260](https://forum.wixstudio.com/u/user260)\ **Post date:** [August 28, 2023, 6:56am UTC](https://forum.wixstudio.com/t/widget-didn-t-load-check-your-internet-and-refresh-this-page-if-that-doesn-t-work-contact-us/45516/8 "2023-08-28T06:56:49Z")
Hi everyone, has anyone resolved the issue already? I’m also facing the same issue on my site ---
**Author:** ![noahlovell](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/noahlovell/32/118920_2.png) [@noahlovell](https://forum.wixstudio.com/u/noahlovell)\ **Post date:** [November 13, 2023, 5:13pm UTC](https://forum.wixstudio.com/t/widget-didn-t-load-check-your-internet-and-refresh-this-page-if-that-doesn-t-work-contact-us/45516/9 "2023-11-13T17:13:02Z")
Split this topic on November 13, 2023, 5:13pm UTC 2 posts were split to a new topic: [Widget Didn’t Load](https://forum.wixstudio.com/t/widget-didn-t-load/53798) ---
**Author:** ![noahlovell](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/noahlovell/32/118920_2.png) [@noahlovell](https://forum.wixstudio.com/u/noahlovell)\ **Post date:** [November 13, 2023, 5:13pm UTC](https://forum.wixstudio.com/t/widget-didn-t-load-check-your-internet-and-refresh-this-page-if-that-doesn-t-work-contact-us/45516/10 "2023-11-13T17:13:48Z")
Closed on November 13, 2023, 5:13pm UTC