Wix Answers chat integration - AnswersWidget.identifyUser issue

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1

Hi,

I have a Wix Answers chat integrated in my site on a page for registered users.
I want to remove the email and full name fields from the chat and inject them programatically.

So following conversation with support I’ve tried to use AnswersWidget.identifyUser.
This is the code I have in the Iframe component:

So the chat is loaded and working but the full name and email fields are still there.
What am I doing wrong?

2

This forum is for code related issues on your Wix site.

You need to submit a ticket to Wix Answers own support at the end of this linked page.
https://support.wix.com/en/article/adding-a-wix-answers-help-widget-to-your-site

Their own support pages.
https://help.wixanswers.com/en/