@eugene I can’t find her (Leila Rader) in Gilbert, AZ. she is only appears in locations near CA.
The ranking will be increased by:
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Number of completed projects submitted to the Arena (Arena leads)
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Number of premium sites you added to your portfolio (non arena)
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Number of good client’s reviews
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Response rate
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Expired leads will make your ranking decreased
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If you reject too many leads with the reason “not match my skills” or “budget is too low” will make your ranking dropped.