Wix FAQ is a Wix app and not part of Wix Corvid, of which this forum is supposed to be used for, for all code related issues on your site.
Therefore you are better going through Wix Support or reading the Wix FAQ app’s own support pages.
https://support.wix.com/en/about-wix/contacting-wix-support
https://support.wix.com/en/apps-made-by-wix/wix-faq-app