# Wix Stores widgets not loading — blank shop page with exclamation mark (May 2026)

**URL:** <https://forum.wixstudio.com/t/wix-stores-widgets-not-loading-blank-shop-page-with-exclamation-mark-may-2026/78041>\
**Category:** Ask the community\
**Tags:** code, wix-stores, wix-blocks\
**Created:** [May 5, 2026, 11:53am UTC](https://forum.wixstudio.com/t/wix-stores-widgets-not-loading-blank-shop-page-with-exclamation-mark-may-2026/78041 "2026-05-05T11:53:12Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Alpinte\_Glass](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/alpinte_glass/32/119130_2.png) [@Alpinte\_Glass](https://forum.wixstudio.com/u/Alpinte_Glass)\
**Post date:** [May 5, 2026, 11:53am UTC](https://forum.wixstudio.com/t/wix-stores-widgets-not-loading-blank-shop-page-with-exclamation-mark-may-2026/78041/1 "2026-05-05T11:53:12Z")

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Hi everyone,

Since this morning (May 3, 2026) our Wix Stores product gallery and cart widgets have stopped loading completely — both in the Editor and on the live site.

Symptoms:  
• Shop page is blank with an exclamation mark (!) icon in the top left corner  
• Cart icon also shows an exclamation mark  
• No products visible — just a white page  
• Issue appeared suddenly — we had orders coming in as recently as 2 hours before it broke

What we’ve already tried:  
• Hard refresh (Ctrl+Shift+R)  
• Different browsers  
• Incognito mode  
• Checked Wix status page — no incidents reported

We confirmed via the Wix Stores API that all products are still correctly configured in the backend (62 products, all visible). This seems to be a frontend widget rendering issue.

Is anyone else experiencing this today? Could this be a Wix platform issue affecting Stores widgets?

Thanks

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**Author:** ![noahlovell](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/noahlovell/32/118920_2.png) [@noahlovell](https://forum.wixstudio.com/u/noahlovell)\
**Post date:** [May 5, 2026, 11:54am UTC](https://forum.wixstudio.com/t/wix-stores-widgets-not-loading-blank-shop-page-with-exclamation-mark-may-2026/78041/2 "2026-05-05T11:54:04Z")

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Hey! We had a Known Issue related to some apps not loading correctly - it may have been that you were experiencing this - [Intermittent "Widget Didn't Load" Error for Blog, Stores, Pricing Plans, Programs and Groups. | Help Center | Wix.com](https://support.wix.com/en/article/intermittent-widget-didnt-load-error-for-blog-stores-pricing-plans-programs-and-groups) - it should be resolved now.

Does it still happen for you?

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**Author:** ![stevehoanganh](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/stevehoanganh/32/13318_2.png) [@stevehoanganh](https://forum.wixstudio.com/u/stevehoanganh)\
**Post date:** [May 5, 2026, 12:40pm UTC](https://forum.wixstudio.com/t/wix-stores-widgets-not-loading-blank-shop-page-with-exclamation-mark-may-2026/78041/3 "2026-05-05T12:40:15Z")

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I have facing with the same your issue

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**Author:** ![Sandra\_Rita\_Renee\_Ja](https://sea1.discourse-cdn.com/wix/user_avatar/forum.wixstudio.com/sandra_rita_renee_ja/32/119250_2.png) [@Sandra\_Rita\_Renee\_Ja](https://forum.wixstudio.com/u/Sandra_Rita_Renee_Ja)\
**Post date:** [May 7, 2026, 8:18am UTC](https://forum.wixstudio.com/t/wix-stores-widgets-not-loading-blank-shop-page-with-exclamation-mark-may-2026/78041/4 "2026-05-07T08:18:15Z")

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Bei mir geht das auch nicht. Ist leider nicht behoben.