Hi,
Since a while now, my wix website has stopped working. Whatever I click, it won’t take me to the link, (even though in the address bar it shows the address chance accordingly). I have tried from various browsers and devices, it just won’t work. When I am in editor, it works fine in preview mode, it just won’t work in the live published site.
Please help, I need to get the website up and running!
It’s not at all clear to me from the video what is not working.
If it’s working in Preview and not working in Live, then m ake sure that you have the correct collection permissions and that you have synced the sandbox collection to Live .
From what I can see, your site does not have any code. This forum is dedicated to Corvid. For questions that are not related to code you can contact Wix Customer Care . You’ll get better help for your problem there.
One thing you might want to check is your scripts in the Tracking and Analytics section. I believe that at least one of the scripts has an error and causing your problem.
Hi @yisrael-wix , thanks for your reply. So the site was working normally, until one fine day when I noticed it was unresponsive. Whatever I click noting happens. In the video above I was trying to show that nothing happens when I click the buttons, however, in the address bar you can see that the respective link changes every time according to what I click, meaning the pages are linked properly.
I’ve posted here because I don’t know where else to ask for help. Wix Customer Care has not been able to help so far, even after admitting to seeing the issue from their end as well.
I’ll refer this to QA for evaluation.
Hi @ramonamanghnani , can’t recreate the issue as you presented it on video, please check it again.