# \#other-functionality

**URL:** https://forum.wixstudio.com/tag/other-functionality/18.md

[Latest](https://forum.wixstudio.com/latest.md) · [Categories](https://forum.wixstudio.com/categories.md) · [Tags](https://forum.wixstudio.com/tags.md)

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## [Error DNS\_PROBE\_FINISHED\_NXDOMAIN](https://forum.wixstudio.com/t/error-dns-probe-finished-nxdomain/56674)

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**Author:** [@Ntokozo\_Shange](https://forum.wixstudio.com/u/Ntokozo_Shange)\
**Replies:** 5\
**Last updated:** [May 7, 2026, 12:17pm UTC](https://forum.wixstudio.com/t/error-dns-probe-finished-nxdomain/56674 "2026-05-07T12:17:22Z")

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Question: Guys please help. Our website would not load . This is the error we getting . This site can’t be reached Che…

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## [Recurring Payments for South Africa](https://forum.wixstudio.com/t/recurring-payments-for-south-africa/56970)

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**Author:** [@Veronique\_Palmer](https://forum.wixstudio.com/u/Veronique_Palmer)\
**Replies:** 2\
**Last updated:** [November 18, 2025, 3:42pm UTC](https://forum.wixstudio.com/t/recurring-payments-for-south-africa/56970 "2025-11-18T15:42:45Z")

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I am really struggling to figure out how to get recurring payments here in South Africa. I want to use Wix Editor and plugins as my platform for my digital products and courses, but if I can’t get the payment gateways sorted out, I won’t be able to. I’m just going round in circles. I am a business user, not a developer. Anyone resolved this yet?

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## [Reference Contacts in collections](https://forum.wixstudio.com/t/reference-contacts-in-collections/74299)

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**Author:** [@Gideon\_Skarzgard](https://forum.wixstudio.com/u/Gideon_Skarzgard)\
**Replies:** 0\
**Last updated:** [October 16, 2025, 2:26pm UTC](https://forum.wixstudio.com/t/reference-contacts-in-collections/74299 "2025-10-16T14:26:59Z")

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I’m trying to: Reference Contacts in collections Feature Request: :backhand\_index\_pointing\_up: The option to reference…

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## [Pos with 2nd screen](https://forum.wixstudio.com/t/pos-with-2nd-screen/71944)

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**Author:** [@Sebastian\_Baker](https://forum.wixstudio.com/u/Sebastian_Baker)\
**Replies:** 0\
**Last updated:** [July 7, 2025, 1:36am UTC](https://forum.wixstudio.com/t/pos-with-2nd-screen/71944 "2025-07-07T01:36:54Z")

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Is their a second screen that supports wix using a laptop and ipad Wix Pos What are you trying to achieve: I want to …

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## [What steps do I take to remove a contact OUT of an automation (once they are already in it)?](https://forum.wixstudio.com/t/what-steps-do-i-take-to-remove-a-contact-out-of-an-automation-once-they-are-already-in-it/59245)

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**Author:** [@sandy34174](https://forum.wixstudio.com/u/sandy34174)\
**Replies:** 3\
**Last updated:** [March 27, 2025, 11:28pm UTC](https://forum.wixstudio.com/t/what-steps-do-i-take-to-remove-a-contact-out-of-an-automation-once-they-are-already-in-it/59245 "2025-03-27T23:28:09Z")

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Question: What steps do I take to remove a contact OUT of an automation (once they are already in it)? Product: Automations What are you trying to achieve: What have you already tried: \[Share resources, forum topics, articles, or tutorials you’ve already used to try and answer your question.\] I read everything about automations and IF Conditions. Additional information: I want to know how to remove contacts that have triggered an automation once they satisfy certain conditions. (Such as they PAID their invoice. I want them to be able to exit the automation and NOT receive the remaining automated emails asking them to pay it.) Another example: Someone opts in to my subscribe email funnel with the goal of nurturing them to sign up for my online course. It’s a ten email sequence. If someone buys my course after the third email, I want to remove that contact so they STOP getting the remaining 7 sales emails. Please help! Thanks!

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## [Allowing Visitors to Change their Settings on Your Cookie Banner and add link on the footer of the page to launch cookies settings popup](https://forum.wixstudio.com/t/allowing-visitors-to-change-their-settings-on-your-cookie-banner-and-add-link-on-the-footer-of-the-page-to-launch-cookies-settings-popup/58704)

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**Author:** [@Ravi\_Ranjan](https://forum.wixstudio.com/u/Ravi_Ranjan)\
**Replies:** 2\
**Last updated:** [March 10, 2025, 5:45pm UTC](https://forum.wixstudio.com/t/allowing-visitors-to-change-their-settings-on-your-cookie-banner-and-add-link-on-the-footer-of-the-page-to-launch-cookies-settings-popup/58704 "2025-03-10T17:45:16Z")

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Question: \[Allowing Visitors to Change their Settings on Your Cookie Banner and add link on the footer of the page to launch cookies settings popup\] Product: \[wix studio.\] What are you trying to achieve: \[add link to launch cookies settings from the footer band\] What have you already tried: \[i have enable the cookies plugin in the all page.\] Additional information: \[but i need the link on the footer band to invoke cookies settings popup\]

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## [Problem with Wix App Waitlist](https://forum.wixstudio.com/t/problem-with-wix-app-waitlist/58122)

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**Author:** [@Alex\_Lankester](https://forum.wixstudio.com/u/Alex_Lankester)\
**Replies:** 1\
**Last updated:** [February 13, 2025, 1:09pm UTC](https://forum.wixstudio.com/t/problem-with-wix-app-waitlist/58122 "2025-02-13T13:09:29Z")

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Hi - I’m having problems with the Fit by Wix waitlist function and looking for help / advice. Fit by Wix Waitlist Function Problem - when members waitlist themselves to the studio classes they have 30 mins to respond. If they don’t respond they should be knocked off the list and the option passed to the next person. However this is not happening and the waitlist is remaining stuck and other people are then not able to book onto class. This is a real issue and losing me revenue. I can’t find any advice anywhere on this issue.

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## [Loop Video in Pro Gallery Expand Mode](https://forum.wixstudio.com/t/loop-video-in-pro-gallery-expand-mode/59609)

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**Author:** [@Tom\_Lauerman](https://forum.wixstudio.com/u/Tom_Lauerman)\
**Replies:** 1\
**Last updated:** [January 17, 2025, 1:57pm UTC](https://forum.wixstudio.com/t/loop-video-in-pro-gallery-expand-mode/59609 "2025-01-17T13:57:27Z")

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Question: Hello, I have some looping videos in a pro gallery. They look great and loop as intended. When the user clicks on them they open in expand mode and play. However, in expand mode they do not loop and there is not a looping option I can find. Is it possible to loop videos in expand mode? Product: Wix Editor What are you trying to achieve: Looping in expand mode What have you already tried: searching forums Additional information: \[Include any other pertinent details or information that might be helpful for people to know when trying to answer your question.\]

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## [After executing Responsive AI, all the content overlaps](https://forum.wixstudio.com/t/after-executing-responsive-ai-all-the-content-overlaps/56907)

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**Author:** [@Shivam\_Viswanathan](https://forum.wixstudio.com/u/Shivam_Viswanathan)\
**Replies:** 1\
**Last updated:** [January 14, 2025, 3:05am UTC](https://forum.wixstudio.com/t/after-executing-responsive-ai-all-the-content-overlaps/56907 "2025-01-14T03:05:43Z")

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After I select the “Responsive AI” option, all the content becomes jumbled and overlaps on a specific page. What am I doing wrong? Initially, I designed the desktop view, which appeared fine. Then, I selected the mobile view, which didn’t look good. So, I chose the “Responsive AI” option from the right click menu, expecting it to automatically generate the mobile version of the page. However, it ends up messing things up, causing all content, including multiple text boxes and command buttons, to move to the top of the page. Please help! Tanks. SV

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## [WIX Live Streaming Issues](https://forum.wixstudio.com/t/wix-live-streaming-issues/54512)

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**Author:** [@The\_Way](https://forum.wixstudio.com/u/The_Way)\
**Replies:** 1\
**Last updated:** [December 26, 2024, 8:24pm UTC](https://forum.wixstudio.com/t/wix-live-streaming-issues/54512 "2024-12-26T20:24:43Z")

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Question: \[Issue with the stream showing on Video Manager but not on our website channel where is supposed to be displayed. Product: \[Which editor or feature is your question most relevant to? e.g. Wix Editor, Wix Studio Editor, Editor X.\] What are you trying to achieve: \[We stream our church service each Sunday using WIX on-line streaming. We use OBS and the stream works OK to channel 1 next day (Monday) we see only a test video placed there on Saturday that shows 794 MB but runs for only 7 seconds. What have you already tried: \[I have been on WIX support 4-5 times tying to sort out this and other issues. We have successfully streams to both FB and YT but both block our legal and licensed music content. WIX has our last hope in getting this done. We are happy the live works but most of our users use the library of past services to view. Additional information: \[Include any other pertinent details or information that might be helpful for people to know when trying to answer y…

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## [Quick escape button](https://forum.wixstudio.com/t/quick-escape-button/56348)

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**Author:** [@Amanda\_Diefenderfer](https://forum.wixstudio.com/u/Amanda_Diefenderfer)\
**Replies:** 2\
**Last updated:** [November 11, 2024, 9:36pm UTC](https://forum.wixstudio.com/t/quick-escape-button/56348 "2024-11-11T21:36:53Z")

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Hello, I have a nonprofit client who wants to have a Quick Escape button on their website where the website will close,…

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## [How to connect my dynamic page to a review element without having Wix Store/products](https://forum.wixstudio.com/t/how-to-connect-my-dynamic-page-to-a-review-element-without-having-wix-store-products/64541)

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**Author:** [@Alice2](https://forum.wixstudio.com/u/Alice2)\
**Replies:** 0\
**Last updated:** [November 11, 2024, 2:39pm UTC](https://forum.wixstudio.com/t/how-to-connect-my-dynamic-page-to-a-review-element-without-having-wix-store-products/64541 "2024-11-11T14:39:54Z")

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I have been using this and this page to add in review recording and displaying for individual dynamic pages on my websit…

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## [A Little badge help and automations](https://forum.wixstudio.com/t/a-little-badge-help-and-automations/64359)

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**Author:** [@chess\_master](https://forum.wixstudio.com/u/chess_master)\
**Replies:** 6\
**Last updated:** [November 8, 2024, 2:18pm UTC](https://forum.wixstudio.com/t/a-little-badge-help-and-automations/64359 "2024-11-08T14:18:52Z")

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so i have a bagde that i want it to automate that when a person comments on my specific post they earn a badge now that …

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## [Buttons Hover Slide Animation](https://forum.wixstudio.com/t/buttons-hover-slide-animation/63890)

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**Author:** [@user3630](https://forum.wixstudio.com/u/user3630)\
**Replies:** 1\
**Last updated:** [October 24, 2024, 3:21pm UTC](https://forum.wixstudio.com/t/buttons-hover-slide-animation/63890 "2024-10-24T15:21:34Z")

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Question: I want to implement the Buttons Hover Slide Animation. Product: Wix Studio What are you trying to achieve: …

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## [Move more than one file to another folder in site files](https://forum.wixstudio.com/t/move-more-than-one-file-to-another-folder-in-site-files/62739)

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**Author:** [@jfriede](https://forum.wixstudio.com/u/jfriede)\
**Replies:** 4\
**Last updated:** [September 13, 2024, 2:02pm UTC](https://forum.wixstudio.com/t/move-more-than-one-file-to-another-folder-in-site-files/62739 "2024-09-13T14:02:24Z")

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Why can’t we move more than one file to another folder in site files? Moving a single file to another folder is time con…

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## [Description not visible because of button](https://forum.wixstudio.com/t/description-not-visible-because-of-button/60476)

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**Author:** [@Sujal](https://forum.wixstudio.com/u/Sujal)\
**Replies:** 0\
**Last updated:** [July 3, 2024, 1:56pm UTC](https://forum.wixstudio.com/t/description-not-visible-because-of-button/60476 "2024-07-03T13:56:52Z")

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Question: Description is hidden below the button and there is no way the text and description position can be adjusted to make them appear separately. Product: Wix Studio Editor What are you trying to achieve: Showing text and description separately and not below the button What have you already tried: Tried editing the element but not being able to edit Additional information: Using Pro Gallery in Wix Studio for showcasing in carousel and not able to show the description as it is hidden below the button

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## [I can't duplicate a site for a client for backup. Its grayed out even though my client and myself have owner full permissions](https://forum.wixstudio.com/t/i-cant-duplicate-a-site-for-a-client-for-backup-its-grayed-out-even-though-my-client-and-myself-have-owner-full-permissions/58500)

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**Author:** [@Emo\_Greco](https://forum.wixstudio.com/u/Emo_Greco)\
**Replies:** 3\
**Last updated:** [June 6, 2024, 6:27pm UTC](https://forum.wixstudio.com/t/i-cant-duplicate-a-site-for-a-client-for-backup-its-grayed-out-even-though-my-client-and-myself-have-owner-full-permissions/58500 "2024-06-06T18:27:14Z")

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I want to duplicate a site for a client for his backup in Wix. Its greyed out. I have given myself and the owner full permissions as site owner. And the client can’t make a backup either when in his Wix account. I duplicated sites before. I have checked permissions. What am I missing. All permissions have been turned on for both of us.

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## [Wix orders with offline payment not detected by google analytics](https://forum.wixstudio.com/t/wix-orders-with-offline-payment-not-detected-by-google-analytics/59593)

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**Author:** [@javier](https://forum.wixstudio.com/u/javier)\
**Replies:** 0\
**Last updated:** [May 30, 2024, 5:22am UTC](https://forum.wixstudio.com/t/wix-orders-with-offline-payment-not-detected-by-google-analytics/59593 "2024-05-30T05:22:43Z")

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Question: \[How do you fix this issue in google analytics to detect and report orders with offline payments? .\]

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## [Where do I edit the email sent after a download is purchased in the Wix store?](https://forum.wixstudio.com/t/where-do-i-edit-the-email-sent-after-a-download-is-purchased-in-the-wix-store/53908)

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**Author:** [@Hillary\_Moulliet](https://forum.wixstudio.com/u/Hillary_Moulliet)\
**Replies:** 1\
**Last updated:** [May 30, 2024, 1:22am UTC](https://forum.wixstudio.com/t/where-do-i-edit-the-email-sent-after-a-download-is-purchased-in-the-wix-store/53908 "2024-05-30T01:22:28Z")

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Where do I edit the email sent after a download is purchased in the Wix store? (The pic is what is currently sent) Wix Editor What are you trying to achieve: Personalize the email What have you already tried: I’ve looked everywhere … Additional information: Thank you!

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## [Is there any car dealership functionality in Wix?](https://forum.wixstudio.com/t/is-there-any-car-dealership-functionality-in-wix/59505)

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**Author:** [@Likha\_Studios](https://forum.wixstudio.com/u/Likha_Studios)\
**Replies:** 1\
**Last updated:** [May 26, 2024, 9:49pm UTC](https://forum.wixstudio.com/t/is-there-any-car-dealership-functionality-in-wix/59505 "2024-05-26T21:49:22Z")

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We’re transitioning from using WordPress to using a mix of WordPress and Wix, and are experimenting with using Wix for a car dealership project. After seeing the features it offers for agencies, I personally thought it was a no-brainer. I’ve been sifting through Wix’s website builder features, and can work around with it. Once I got through the Inventory part, I was surprised to find out Wix does not offer any functionality close to a car dealer type. That means that there will be an add to cart, buy now, or shipping attached to the store product page at all times. Might revert to Wordpress, but is there any option in Wix such as custom codeable Product pages that can work? Thanks

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## [Customizing the member approval email](https://forum.wixstudio.com/t/customizing-the-member-approval-email/59444)

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**Author:** [@frysingertad](https://forum.wixstudio.com/u/frysingertad)\
**Replies:** 0\
**Last updated:** [May 23, 2024, 4:50pm UTC](https://forum.wixstudio.com/t/customizing-the-member-approval-email/59444 "2024-05-23T16:50:21Z")

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Question: Where can I find the link to edit the approval email that gets sent automatically when new members are approved? Product: Settings in my site’s dashboard What are you trying to achieve: We have a registration/approval flow initiated by our mobile app which talks to wix backend velo code on our site to handle the registration and approval functionality to make the mobile user a live member on our site. When the authentication.approveByToken() API is called, Wix automatically sends out an email to the user that was approved. Here is the email that gets sent automatically when our backend function approves a pending member: We want to modify the content of this email. I am trying to follow the instructions in this article: Site Members: Customizing the Member Approval Email | Help Center | Wix.com It states: What have you already tried: I go to the location mentioned in the article: clicking on the above link shows: There is no ‘Member approval email’ in…

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## [Problem connecting Wix domain to MailerLite](https://forum.wixstudio.com/t/problem-connecting-wix-domain-to-mailerlite/59372)

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**Author:** [@Neville\_Smith](https://forum.wixstudio.com/u/Neville_Smith)\
**Replies:** 0\
**Last updated:** [May 21, 2024, 6:59am UTC](https://forum.wixstudio.com/t/problem-connecting-wix-domain-to-mailerlite/59372 "2024-05-21T06:59:03Z")

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Hi - I’m trying to authenticate my Wix hosted email in MailerLite. ML is telling me “SenderID/SPF has more than one record” - which records am I updating to remove this - Wix or MailerLite? I can’t see any place to update the records. Attached is the screen grab supplied by ML Thanks

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## [I've been encountering the error message while connecting domain](https://forum.wixstudio.com/t/ive-been-encountering-the-error-message-while-connecting-domain/59207)

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**Author:** [@Amina\_Anwaar](https://forum.wixstudio.com/u/Amina_Anwaar)\
**Replies:** 1\
**Last updated:** [May 14, 2024, 1:16pm UTC](https://forum.wixstudio.com/t/ive-been-encountering-the-error-message-while-connecting-domain/59207 "2024-05-14T13:16:01Z")

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Question: I’ve been encountering the error message “There was a temporary technical issue on our end. Please try again” repeatedly for the past 17 hours while trying to connect my domain. Is this a widespread issue or specific to my account? Additionally, are other functionalities within Wix operating normally? Product: Domain Connection What are you trying to achieve: I’m attempting to connect my domain to my Wix website. What have you already tried: I have attempted to connect the domain multiple times over the past 17 hours. Additional information: None.

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## [Setting Cell Scrolling to not Overlap Previous Cell](https://forum.wixstudio.com/t/setting-cell-scrolling-to-not-overlap-previous-cell/59195)

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**Author:** [@Bobby\_Buivid](https://forum.wixstudio.com/u/Bobby_Buivid)\
**Replies:** 4\
**Last updated:** [May 14, 2024, 12:13pm UTC](https://forum.wixstudio.com/t/setting-cell-scrolling-to-not-overlap-previous-cell/59195 "2024-05-14T12:13:30Z")

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Question: I am currently using the “Spazio” Interior Design Firm Template in Wix Studio: I would like to add addition…

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## [I want to build a frontend page for my admin to edit/add product](https://forum.wixstudio.com/t/i-want-to-build-a-frontend-page-for-my-admin-to-edit-add-product/59172)

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**Author:** [@ISMACO](https://forum.wixstudio.com/u/ISMACO)\
**Replies:** 1\
**Last updated:** [May 13, 2024, 3:39am UTC](https://forum.wixstudio.com/t/i-want-to-build-a-frontend-page-for-my-admin-to-edit-add-product/59172 "2024-05-13T03:39:29Z")

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Question: i want to build a frontend page for my admin to edit/add product. Product: Wix Studio What are you trying to achieve: i want to build a frontend page for my admin to edit/add product. i dont wan my admin to get into my CMS or dashboard as some of the info are P&C. i only want to let them to change some of the info only.

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## [Issue with Unwanted Redirection from Dynamic List Page](https://forum.wixstudio.com/t/issue-with-unwanted-redirection-from-dynamic-list-page/59129)

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**Author:** [@mike-spremulli](https://forum.wixstudio.com/u/mike-spremulli)\
**Replies:** 0\
**Last updated:** [May 10, 2024, 4:27pm UTC](https://forum.wixstudio.com/t/issue-with-unwanted-redirection-from-dynamic-list-page/59129 "2024-05-10T16:27:14Z")

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Question: Why am I experiencing unwanted redirection to “https://www.aaabandrentals.com/howitworks” when users attempt to access the “https://www.aaabandrentals.com/master-intrument-rentals” dynamic list page directly via URL? Product: Wix Editor What are you trying to achieve: I want users to be able to directly access the “/master-instrument-rentals” page on my website by typing in the URL or clicking a direct link without being redirected to another page (“/howitworks”). This issue only occurs when accessing the page directly; navigating through the website’s UI works fine. What have you already tried: I’ve checked for any active redirection rules in the SEO and page settings but found none. I implemented a custom router using Velo to explicitly handle the URL for the “master-instrument-rentals” page: import {ok, notFound, redirect} from 'wix-router'; export function myRouter(request) { if (request.path\[0\] === "master-instrument-rentals") { return Promise.resol…

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## [Scam website wants you to pay an arm and a leg just to accept payments](https://forum.wixstudio.com/t/scam-website-wants-you-to-pay-an-arm-and-a-leg-just-to-accept-payments/59125)

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**Author:** [@IG\_Jesus](https://forum.wixstudio.com/u/IG_Jesus)\
**Replies:** 0\
**Last updated:** [May 10, 2024, 2:18pm UTC](https://forum.wixstudio.com/t/scam-website-wants-you-to-pay-an-arm-and-a-leg-just-to-accept-payments/59125 "2024-05-10T14:18:36Z")

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the fact that you used to be able to accept payments with a basic plan and know u have to spend an arm and a leg to even accept payments its stupid. I create a whole website for me not to be able to use it. waste of time and peice of company

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## [Website not opening on mobile via Whatsapp - Mobile Friendly is on](https://forum.wixstudio.com/t/website-not-opening-on-mobile-via-whatsapp-mobile-friendly-is-on/58594)

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**Author:** [@Christopher\_Walkey](https://forum.wixstudio.com/u/Christopher_Walkey)\
**Replies:** 1\
**Last updated:** [May 10, 2024, 10:31am UTC](https://forum.wixstudio.com/t/website-not-opening-on-mobile-via-whatsapp-mobile-friendly-is-on/58594 "2024-05-10T10:31:30Z")

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Question: I have just finished working on my website and published it with Wix, still on free trial as want business partners to give thumbs up before I go for the paid version. Website works fab on desktop, though does open on mobile when I sent the URL via Whatsapp - the link will not open whereas on Telegram it opens fine? The domain I am using is pointing to the wixsite dot com url and obviously working as it opens on desktop. Am I missing something all too obvious? The URL in question is www.winebrandbuilder.com (123reg) and the wixsite address it points to is https://propertywine.wixsite.com/my-site-2 Product: \[Which editor or feature is your question most relevant to? e.g. Wix Editor, Wix Studio Editor, Editor X.\] What are you trying to achieve: \[Explain the details of what you are trying to achieve. The more details you provide, the easier it is to understand what you need.\] What have you already tried: \[Share resources, forum topics, articles, or tutorials you’ve alread…

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## [Automate custom downloads and prints?](https://forum.wixstudio.com/t/automate-custom-downloads-and-prints/58956)

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**Author:** [@Elf\_Workshop](https://forum.wixstudio.com/u/Elf_Workshop)\
**Replies:** 1\
**Last updated:** [May 8, 2024, 11:47am UTC](https://forum.wixstudio.com/t/automate-custom-downloads-and-prints/58956 "2024-05-08T11:47:02Z")

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Question: Is there a particular app or automation that can help me create an automatic custom print? I’m trying to sell the same picture with custom names on it. Is there a plug in or app that can make that happen so someone just adds their name and it’s either created right away as a downloadable pdf or sent to s drop ship and printed and shipped? Product: Wix apps What are you trying to achieve: Is there a plug in or app that can make that happen so someone just adds their name and it’s either created right away as a downloadable pdf or sent to s drop ship and printed and shipped? What have you already tried: Looked online and tried to get help from Wix Additional information: \[Include any other pertinent details or information that might be helpful for people to know when trying to answer your question.\]

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## [New wix site components not loading](https://forum.wixstudio.com/t/new-wix-site-components-not-loading/59047)

<div class="topic-metadata">

**Author:** [@VIVX\_BRANDING](https://forum.wixstudio.com/u/VIVX_BRANDING)\
**Replies:** 1\
**Last updated:** [May 7, 2024, 8:16pm UTC](https://forum.wixstudio.com/t/new-wix-site-components-not-loading/59047 "2024-05-07T20:16:02Z")

</div>

I just published a new wix studio site and am having quite a few components not loading. There are 2 galleries that will sometimes load and then disappear. The FAQ section will not load and will display “unauthorized”. The contact form will load and then disappear as well. Tried this on 3 different systems using different browsers and they all display the same issues. It works fine in the preview but as soon as it publishes, the issues start. I spoke with a rep and he said there was an issue earlier today but it’s been resolved. Any insight? Attached is a screen grab of the FAQ page.

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