# \#wix-hotels

**URL:** https://forum.wixstudio.com/tag/wix-hotels/29.md

[Latest](https://forum.wixstudio.com/latest.md) · [Categories](https://forum.wixstudio.com/categories.md) · [Tags](https://forum.wixstudio.com/tags.md)

---

## [Direction of Wix Hotels](https://forum.wixstudio.com/t/direction-of-wix-hotels/78027)

<div class="topic-metadata">

**Author:** [@marcacero](https://forum.wixstudio.com/u/marcacero)\
**Replies:** 2\
**Last updated:** [August 11, 2026, 12:34am UTC](https://forum.wixstudio.com/t/direction-of-wix-hotels/78027 "2026-08-11T00:34:18Z")

</div>

Currently, I do not have a clear understanding of the future or overall direction of Wix Hotels. On the Wix Hotels page …

---

## [Wix asks for tax id after proceed with payment](https://forum.wixstudio.com/t/wix-asks-for-tax-id-after-proceed-with-payment/77612)

<div class="topic-metadata">

**Author:** [@Layla\_Tu](https://forum.wixstudio.com/u/Layla_Tu)\
**Replies:** 3\
**Last updated:** [June 27, 2026, 12:48am UTC](https://forum.wixstudio.com/t/wix-asks-for-tax-id-after-proceed-with-payment/77612 "2026-06-27T00:48:40Z")

</div>

I’m having trouble with Wix asking cutomers provide tax i.d. and if this is not filled, they cannot proceed with paymen…

---

## [Are there plans to improve Wix Hotels by HotelRunner?](https://forum.wixstudio.com/t/are-there-plans-to-improve-wix-hotels-by-hotelrunner/67132)

<div class="topic-metadata">

**Author:** [@Sherese\_Johnson](https://forum.wixstudio.com/u/Sherese_Johnson)\
**Replies:** 2\
**Last updated:** [June 26, 2026, 6:08am UTC](https://forum.wixstudio.com/t/are-there-plans-to-improve-wix-hotels-by-hotelrunner/67132 "2026-06-26T06:08:31Z")

</div>

Question: Are there plans to improve Wix Hotels by HotelRunner? It doesn’t allow discounts for extended bookings, or ra…

---

## [Wix hotel configuratio](https://forum.wixstudio.com/t/wix-hotel-configuratio/75128)

<div class="topic-metadata">

**Author:** [@Vandermeulen\_Frederi](https://forum.wixstudio.com/u/Vandermeulen_Frederi)\
**Replies:** 1\
**Last updated:** [June 26, 2026, 6:06am UTC](https://forum.wixstudio.com/t/wix-hotel-configuratio/75128 "2026-06-26T06:06:52Z")

</div>

I’m having trouble with Set up Wix Hotel for a unique Cottage reservation Working in Wix Studio Editor What I’m tryi…

---

## [Is it possible to get Wix Hotels booking to populate into email account calendar?](https://forum.wixstudio.com/t/is-it-possible-to-get-wix-hotels-booking-to-populate-into-email-account-calendar/76435)

<div class="topic-metadata">

**Author:** [@richward](https://forum.wixstudio.com/u/richward)\
**Replies:** 1\
**Last updated:** [June 24, 2026, 8:03am UTC](https://forum.wixstudio.com/t/is-it-possible-to-get-wix-hotels-booking-to-populate-into-email-account-calendar/76435 "2026-06-24T08:03:24Z")

</div>

I’m using Wix Hotels for a basic booking site and offering 4 different rooms, is it possible to get the reservations for…

---

## [Wix hotel by Hotelrunner - ICal Import and ICal Export](https://forum.wixstudio.com/t/wix-hotel-by-hotelrunner-ical-import-and-ical-export/76237)

<div class="topic-metadata">

**Author:** [@Ucha\_Chakhvadze](https://forum.wixstudio.com/u/Ucha_Chakhvadze)\
**Replies:** 2\
**Last updated:** [June 24, 2026, 7:50am UTC](https://forum.wixstudio.com/t/wix-hotel-by-hotelrunner-ical-import-and-ical-export/76237 "2026-06-24T07:50:52Z")

</div>

I’m having trouble with Wix Hotel by Hotelrunner ICal import feature - which, to the best of my knowledge, is not avail…

---

## [Alternatives to Wix Hotels? Looking for More Flexible Booking Integrations](https://forum.wixstudio.com/t/alternatives-to-wix-hotels-looking-for-more-flexible-booking-integrations/76438)

<div class="topic-metadata">

**Author:** [@Brandon\_Hostetler](https://forum.wixstudio.com/u/Brandon_Hostetler)\
**Replies:** 1\
**Last updated:** [June 24, 2026, 7:48am UTC](https://forum.wixstudio.com/t/alternatives-to-wix-hotels-looking-for-more-flexible-booking-integrations/76438 "2026-06-24T07:48:37Z")

</div>

Has anyone built a hotel/hostel website using a booking app or third-party integration other than Wix Hotels by HotelRun…

---

## [Is it possible to set a policy for last minute bookings on Wix Hotels by HotelRunner?](https://forum.wixstudio.com/t/is-it-possible-to-set-a-policy-for-last-minute-bookings-on-wix-hotels-by-hotelrunner/78616)

<div class="topic-metadata">

**Author:** [@PaulineDu](https://forum.wixstudio.com/u/PaulineDu)\
**Replies:** 1\
**Last updated:** [June 16, 2026, 11:54am UTC](https://forum.wixstudio.com/t/is-it-possible-to-set-a-policy-for-last-minute-bookings-on-wix-hotels-by-hotelrunner/78616 "2026-06-16T11:54:13Z")

</div>

I’m having trouble with avoiding last minute reservations on wixhotelrunner. Does anyone know how to manage this ? tha…

---

## [On Wix hotels app in dashboard section channel manager channels settings when i enter it are just loading not showing option to disconnect?](https://forum.wixstudio.com/t/on-wix-hotels-app-in-dashboard-section-channel-manager-channels-settings-when-i-enter-it-are-just-loading-not-showing-option-to-disconnect/59532)

<div class="topic-metadata">

**Author:** [@Andrej\_Vrkljan](https://forum.wixstudio.com/u/Andrej_Vrkljan)\
**Replies:** 2\
**Last updated:** [June 12, 2026, 12:37pm UTC](https://forum.wixstudio.com/t/on-wix-hotels-app-in-dashboard-section-channel-manager-channels-settings-when-i-enter-it-are-just-loading-not-showing-option-to-disconnect/59532 "2026-06-12T12:37:41Z")

</div>

I am experiencing an issue with the Wix Hotels app and need your assistance. In the Dashboard section, under Channel Manager settings, I am attempting to disconnect the Booking channel manager connection. However, when I navigate to the channel manager settings, the page just keeps loading indefinitely and does not show the option to disconnect. Here are the steps I am following: I log in to my Wix account and access the Hotels app. I navigate to the Dashboard section. I click on the Channel Manager settings. Once I enter the Channel Manager settings, the page keeps loading and does not display any options, including the option to disconnect Booking.com. I have tried refreshing the page, clearing my browser cache, and using a different browser, but the issue persists. Could you please provide guidance on how to resolve this issue and successfully disconnect the Booking.com channel manager connection? Thank you for your assistance.

---

## [Our Booking.com property is connected to the wrong Booking.com Hotel ID through HotelRunner channel manager. The Hotel ID field is locked/greyed out in Wix. How can we remove/reset the existing Booking.com property mapping?](https://forum.wixstudio.com/t/our-booking-com-property-is-connected-to-the-wrong-booking-com-hotel-id-through-hotelrunner-channel-manager-the-hotel-id-field-is-locked-greyed-out-in-wix-how-can-we-remove-reset-the-existing-booking-com-property-mapping/78203)

<div class="topic-metadata">

**Author:** [@Ton\_Bongers](https://forum.wixstudio.com/u/Ton_Bongers)\
**Replies:** 1\
**Last updated:** [May 17, 2026, 2:29am UTC](https://forum.wixstudio.com/t/our-booking-com-property-is-connected-to-the-wrong-booking-com-hotel-id-through-hotelrunner-channel-manager-the-hotel-id-field-is-locked-greyed-out-in-wix-how-can-we-remove-reset-the-existing-booking-com-property-mapping/78203 "2026-05-17T02:29:15Z")

</div>

I’m having trouble with Hotelrunner “Our Booking property is connected to the wrong Hotel ID through HotelRunner channe…

---

## [The minimum night restriction is not being properly enforced in the booking flow](https://forum.wixstudio.com/t/the-minimum-night-restriction-is-not-being-properly-enforced-in-the-booking-flow/77611)

<div class="topic-metadata">

**Author:** [@Layla\_Tu](https://forum.wixstudio.com/u/Layla_Tu)\
**Replies:** 0\
**Last updated:** [April 13, 2026, 4:46am UTC](https://forum.wixstudio.com/t/the-minimum-night-restriction-is-not-being-properly-enforced-in-the-booking-flow/77611 "2026-04-13T04:46:09Z")

</div>

I’m currently experiencing ongoing issues with the Hotels by HotelRunner app, and it’s starting to significantly impact …

---

## [Adding Extra Charges on Wix Hotels by Hotel Runner](https://forum.wixstudio.com/t/adding-extra-charges-on-wix-hotels-by-hotel-runner/76801)

<div class="topic-metadata">

**Author:** [@Andrew\_Careswell](https://forum.wixstudio.com/u/Andrew_Careswell)\
**Replies:** 0\
**Last updated:** [February 28, 2026, 10:59am UTC](https://forum.wixstudio.com/t/adding-extra-charges-on-wix-hotels-by-hotel-runner/76801 "2026-02-28T10:59:11Z")

</div>

I’m having trouble with adding a booking fee onto Wix Hotels by Hotel Runner and cant see anything in the help guide, do…

---

## [Does Wix Hotels have a link to Google Hotel Free Listing?](https://forum.wixstudio.com/t/does-wix-hotels-have-a-link-to-google-hotel-free-listing/76774)

<div class="topic-metadata">

**Author:** [@Yusuf\_Incedogan](https://forum.wixstudio.com/u/Yusuf_Incedogan)\
**Replies:** 0\
**Last updated:** [February 27, 2026, 4:48am UTC](https://forum.wixstudio.com/t/does-wix-hotels-have-a-link-to-google-hotel-free-listing/76774 "2026-02-27T04:48:14Z")

</div>

Wix Hotels appears as a linking and advertising partner on Google Partners, but I haven’t been able to find any informat…

---

## [Wix Hotels multiple properties](https://forum.wixstudio.com/t/wix-hotels-multiple-properties/76656)

<div class="topic-metadata">

**Author:** [@ML\_Studios](https://forum.wixstudio.com/u/ML_Studios)\
**Replies:** 0\
**Last updated:** [February 18, 2026, 7:00pm UTC](https://forum.wixstudio.com/t/wix-hotels-multiple-properties/76656 "2026-02-18T19:00:58Z")

</div>

I saw that we get unlimited “Channels” with wix hotels on the Pro membership. I already know we cannot have multiple Pro…

---

## [Wix Hotels - Changing Guest Labels](https://forum.wixstudio.com/t/wix-hotels-changing-guest-labels/61601)

<div class="topic-metadata">

**Author:** [@user2908](https://forum.wixstudio.com/u/user2908)\
**Replies:** 1\
**Last updated:** [February 13, 2026, 2:50am UTC](https://forum.wixstudio.com/t/wix-hotels-changing-guest-labels/61601 "2026-02-13T02:50:55Z")

</div>

Question: I know there’s currently not a standard feature in Wix Hotels to be able to change guest labels (from ‘Adults’ or ‘Kids’ to something else) - but is this something that’s achievable with code? I’m running a pet boarding business and, as most of my bookings are multi-day, the hotels app would be perfect for managing bookings, except that I’m having difficulties customising the language to make sense. I’d prefer to be able to book for say, ‘2 pets’ rather than ‘2 adults’. Product: Wix Editor

---

## [Is it possible to CC in an email address to Wix Hotel reservation emails](https://forum.wixstudio.com/t/is-it-possible-to-cc-in-an-email-address-to-wix-hotel-reservation-emails/76434)

<div class="topic-metadata">

**Author:** [@richward](https://forum.wixstudio.com/u/richward)\
**Replies:** 1\
**Last updated:** [February 6, 2026, 4:32pm UTC](https://forum.wixstudio.com/t/is-it-possible-to-cc-in-an-email-address-to-wix-hotel-reservation-emails/76434 "2026-02-06T16:32:29Z")

</div>

I’m using Wix Hotels for a basic booking site and was wondering if there is a way to add an additional email either CC o…

---

## [How many channels can I connect using the Business plan?](https://forum.wixstudio.com/t/how-many-channels-can-i-connect-using-the-business-plan/74452)

<div class="topic-metadata">

**Author:** [@Mateo\_Calle](https://forum.wixstudio.com/u/Mateo_Calle)\
**Replies:** 1\
**Last updated:** [October 24, 2025, 3:33am UTC](https://forum.wixstudio.com/t/how-many-channels-can-i-connect-using-the-business-plan/74452 "2025-10-24T03:33:13Z")

</div>

I currently have three channels connected, but the system is asking me to upgrade to a higher plan.

---

## [Feature Request: Wix Referral Program Support for Wix Hotels (by hotelrunners)](https://forum.wixstudio.com/t/feature-request-wix-referral-program-support-for-wix-hotels-by-hotelrunners/72466)

<div class="topic-metadata">

**Author:** [@user5718](https://forum.wixstudio.com/u/user5718)\
**Replies:** 1\
**Last updated:** [August 26, 2025, 9:56am UTC](https://forum.wixstudio.com/t/feature-request-wix-referral-program-support-for-wix-hotels-by-hotelrunners/72466 "2025-08-26T09:56:56Z")

</div>

Feature Request: Wix Referral Program Support for Wix Hotels I’m having trouble with: The Wix referral program currently…

---

## [How do I customize the checkout form in Wix Hotels by HotelRunner like adding a section with checkboxes?](https://forum.wixstudio.com/t/how-do-i-customize-the-checkout-form-in-wix-hotels-by-hotelrunner-like-adding-a-section-with-checkboxes/72462)

<div class="topic-metadata">

**Author:** [@\_Hartig](https://forum.wixstudio.com/u/_Hartig)\
**Replies:** 0\
**Last updated:** [July 30, 2025, 9:15am UTC](https://forum.wixstudio.com/t/how-do-i-customize-the-checkout-form-in-wix-hotels-by-hotelrunner-like-adding-a-section-with-checkboxes/72462 "2025-07-30T09:15:35Z")

</div>

I need to customize the checkout form for each of mt rental units.

---

## [Hotels add language missing](https://forum.wixstudio.com/t/hotels-add-language-missing/71726)

<div class="topic-metadata">

**Author:** [@Adi\_Allenbach](https://forum.wixstudio.com/u/Adi_Allenbach)\
**Replies:** 0\
**Last updated:** [June 25, 2025, 5:38am UTC](https://forum.wixstudio.com/t/hotels-add-language-missing/71726 "2025-06-25T05:38:47Z")

</div>

Question: I can’t add an additional language (the crate language is missing) Product: Wix Hotels What are you trying…

---

## [Any more details on plans to introduce Wix Hotels?](https://forum.wixstudio.com/t/any-more-details-on-plans-to-introduce-wix-hotels/58234)

<div class="topic-metadata">

**Author:** [@system](https://forum.wixstudio.com/u/system)\
**Replies:** 3\
**Last updated:** [June 14, 2025, 4:48pm UTC](https://forum.wixstudio.com/t/any-more-details-on-plans-to-introduce-wix-hotels/58234 "2025-06-14T16:48:22Z")

</div>

Background This topic answers a question submitted at an Open Studio event. To view a list of all the questions submitt…

---

## [Referral extension for Wix Hotels](https://forum.wixstudio.com/t/referral-extension-for-wix-hotels/55324)

<div class="topic-metadata">

**Author:** [@kalenadesignsgraz](https://forum.wixstudio.com/u/kalenadesignsgraz)\
**Replies:** 1\
**Last updated:** [June 12, 2025, 10:26pm UTC](https://forum.wixstudio.com/t/referral-extension-for-wix-hotels/55324 "2025-06-12T22:26:55Z")

</div>

Kick off a new project for Wix Hotels and let me know your thoughts and if interested in using it: Because there is no referral extension for hotels, we are preparing a solution for that. At the moment, the idea is: Every referrer gets a unique identifier when signed up, for example: Example Domain. When the link is opened by a client, I would save the UTM tag into local storage (I know it usually gets saved to session, but I think it’s fairer to the referrer if even the client closed the page in between the first time opening the link and booking; the referrer should still receive money). After the user books a room, I would save the amount of money to session and then transfer the name and money to the database (Wix CMS or probably through API to our server). After that, I would clear local storage plus session. Agencies would receive the code + instructional video, or if wanted, we would set it up for an initial setup fee. It should be a straightforward process. (\*) Th…

---

## [Wix Hotels reservations aren't syncing with AirBnB](https://forum.wixstudio.com/t/wix-hotels-reservations-arent-syncing-with-airbnb/70624)

<div class="topic-metadata">

**Author:** [@Andrew\_Willers](https://forum.wixstudio.com/u/Andrew_Willers)\
**Replies:** 1\
**Last updated:** [May 17, 2025, 12:34pm UTC](https://forum.wixstudio.com/t/wix-hotels-reservations-arent-syncing-with-airbnb/70624 "2025-05-17T12:34:05Z")

</div>

Question: My reservations made on my website and in my dashboard are not showing up on Airbnb. I completed the synchron…

---

## [Wix support chat is an absolute joke!](https://forum.wixstudio.com/t/wix-support-chat-is-an-absolute-joke/70208)

<div class="topic-metadata">

**Author:** [@Circles\_House](https://forum.wixstudio.com/u/Circles_House)\
**Replies:** 1\
**Last updated:** [April 9, 2025, 10:35am UTC](https://forum.wixstudio.com/t/wix-support-chat-is-an-absolute-joke/70208 "2025-04-09T10:35:51Z")

</div>

Hello, I am trying to connect with wix team through the support chat to ask a question about wix hotel by hotelrunner, …

---

## [Booking a lake - App](https://forum.wixstudio.com/t/booking-a-lake-app/70062)

<div class="topic-metadata">

**Author:** [@Dom\_Walsh](https://forum.wixstudio.com/u/Dom_Walsh)\
**Replies:** 1\
**Last updated:** [April 3, 2025, 2:24pm UTC](https://forum.wixstudio.com/t/booking-a-lake-app/70062 "2025-04-03T14:24:59Z")

</div>

Question: I’d like to set up a booking app where its a lake exclusive Saturday to Saturday. What would be the best app …

---

## [Wix hotels minimum stay by room type](https://forum.wixstudio.com/t/wix-hotels-minimum-stay-by-room-type/45624)

<div class="topic-metadata">

**Author:** [@liamtayler](https://forum.wixstudio.com/u/liamtayler)\
**Replies:** 6\
**Last updated:** [March 29, 2025, 7:36am UTC](https://forum.wixstudio.com/t/wix-hotels-minimum-stay-by-room-type/45624 "2025-03-29T07:36:15Z")

</div>

Hello, My client has a hotel with apartments and rooms and needs to stipulate minimum stays by room type (apartments are 7 nights, rooms are 2 nights) does anyone have any insight into this? Van we make this a feature request? #wixhotels #minimumstay #booking #featurerequest

---

## [Come si crea una nuova automazione per gli utenti che cancellano una stanza del mio hotel? Vorrei mandargli un e-mail per informarli che la cancellazione è andata a buon fine](https://forum.wixstudio.com/t/come-si-crea-una-nuova-automazione-per-gli-utenti-che-cancellano-una-stanza-del-mio-hotel-vorrei-mandargli-un-e-mail-per-informarli-che-la-cancellazione-e-andata-a-buon-fine/69908)

<div class="topic-metadata">

**Author:** [@Aloisia\_Ferreri](https://forum.wixstudio.com/u/Aloisia_Ferreri)\
**Replies:** 0\
**Last updated:** [March 26, 2025, 8:13am UTC](https://forum.wixstudio.com/t/come-si-crea-una-nuova-automazione-per-gli-utenti-che-cancellano-una-stanza-del-mio-hotel-vorrei-mandargli-un-e-mail-per-informarli-che-la-cancellazione-e-andata-a-buon-fine/69908 "2025-03-26T08:13:24Z")

</div>

Vorrei mandargli un e-mail per dirgli che la cancellazione è andata a buon fine

---

## [Request for Czech Language Support in Wix Hotels App](https://forum.wixstudio.com/t/request-for-czech-language-support-in-wix-hotels-app/69494)

<div class="topic-metadata">

**Author:** [@Click\_Page\_Agency](https://forum.wixstudio.com/u/Click_Page_Agency)\
**Replies:** 0\
**Last updated:** [March 10, 2025, 9:50am UTC](https://forum.wixstudio.com/t/request-for-czech-language-support-in-wix-hotels-app/69494 "2025-03-10T09:50:46Z")

</div>

Dear Wix Support Team, I am reaching out regarding the Wix Hotels app, which unfortunately does not support the Czech l…

---

## [Can i accept payments by xendit on wix hotels?](https://forum.wixstudio.com/t/can-i-accept-payments-by-xendit-on-wix-hotels/69324)

<div class="topic-metadata">

**Author:** [@Firefly\_Retreat](https://forum.wixstudio.com/u/Firefly_Retreat)\
**Replies:** 0\
**Last updated:** [March 4, 2025, 4:30am UTC](https://forum.wixstudio.com/t/can-i-accept-payments-by-xendit-on-wix-hotels/69324 "2025-03-04T04:30:08Z")

</div>

I only can see paypal and some other methods on wix hotels, but not xendit. Is it possible to connect wix hotels to xen…

---

## [Wix Hotels setting](https://forum.wixstudio.com/t/wix-hotels-setting/69311)

<div class="topic-metadata">

**Author:** [@user5300](https://forum.wixstudio.com/u/user5300)\
**Replies:** 0\
**Last updated:** [March 3, 2025, 3:29pm UTC](https://forum.wixstudio.com/t/wix-hotels-setting/69311 "2025-03-03T15:29:38Z")

</div>

Im running an AirBNB type rental which lets out the whole apartment. Does anyone know how to change the setting in Wix H…

[Next page](https://forum.wixstudio.com/tag/wix-hotels/29.md?match_all_tags=true&page=1&tags%5B%5D=wix-hotels)
