A Scam or Actual Wix Partner - how to know if its a legit Wix partner

Question:

How do I know if this is SPAM in my messages or an actual Partner of Wix Support Team? Picture below - it is a gmail account and not a wix email. I’m thinking spam?

Product:
Wix Messages

What are you trying to achieve:
Warn other users about scammers vs. actual Wix representatives.

What have you already tried:
I’ve tried to contact Customer Service chat

Additional information:
Pictures of Wix Partner reach out. It’s from a Gmail account

I don’t trust them. I really don’t take these kind of mails seriously.

1 Like

its a gmail account…definately spam.

1 Like

Hey!

I know this conversation is a little older, but wanted to share the link to identify and report phishing for anyone that comes across this topic in the future - Identifying and Reporting Phishing | Help Center | Wix.com.

Wix will not send your site to Partners unless you initiate this process via the Wix Marketplace (wix.com/marketplace).

In cases like these, please report it via the steps that are outlined in the above article :slight_smile: