I’m using the Wix Video feature that allows customers to purchase and rent videos. Initially I want to sell about 20 videos, with each video on it’s own page.
The problem is I cannot find a way to let users who have purchased multiple videos navigate to each of those pages from their My Account page, when logging back in.
Purchases aren’t stored in a collection, and it looks like the API does not work for the Wix Video play itself (In desperation I was hoping to do something hacky, like create a purchase record if .currentTime >20s, which would indicate they were watching a purchased copy and not the trailer, but even that isn’t possible)
Any ideas? Surely other users of Wix Video have this problem.
Thanks!
Have you read the Wix Support pages for using Wix Video as people who purchase a video can just download it if you have that option enabled?
https://support.wix.com/en/article/selling-and-renting-options-in-wix-video
https://support.wix.com/en/wix-video/selling-renting-your-videos
https://support.wix.com/en/wix-video
Also, if you are using Wix Video app then they can sign in there to see all videos purchased etc and not on the My Account page through the Wix Members app.
https://support.wix.com/en/article/about-the-wix-video-sign-in-for-your-visitors
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Your Wix Video app requires your visitors to sign in to make purchases, buy subscriptions and rent your videos.
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Once they sign in, they can view all of their videos that they have purchased.
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To see how the sign in feature works, go to your live site and click Sign in . You cannot see the feature in preview mode.
If you wanted to try playing around with time played so far etc, then you can look at using currentTime.
https://www.wix.com/corvid/reference/$w.VideoPlayer.html#currentTime
Finally, as this is not really a code issue, you are much better suited going through Wix Support for more help with this issue.
https://support.wix.com/en/article/contacting-wix-support
Also and most importantly, if you plan on using Wix Video for 20 videos or more, then make sure that you have the right amount of video hours available with your Wix plan.
https://support.wix.com/en/article/increasing-your-video-hours-in-wix-video
Thank you for the detailed response.
Unfortunately, there still seems to be no way to allow users to navigate to purchased videos.
I have read all the guides and contacted support first, but while the guides say it’s possible (without showing how), customer support says it isn’t. I’ve come to Corvid as a last ditch effort - I’m desperate to find a solution.
As far as I can tell the only option is to have a single “/videos” page with all videos, and then if a user has purchased any they can watch those. What a terrible UX! Especially with lots of videos, can you imagine scrolling down a page of 20 videos to find the one’s you’ve purchased?
Obviously, from the /my-account page you should be able to navigate users only to the videos they have purchased. But this data isn’t ever made available; I can’t see any change to the page when the purchase is made and no change to any data in the backend.
Any other ideas? All I want is a “Go to my purchased videos” on the My Account page, and to be able to either send them to separate pages for each video or a dynamic page with just the videos they have purchased.
As I mentioned in my previous reply…
Also, if you are using Wix Video app then they can sign in there to see all videos purchased etc and not on the My Account page through the Wix Members app.
https://support.wix.com/en/article/about-the-wix-video-sign-in-for-your-visitors
-
Your Wix Video app requires your visitors to sign in to make purchases, buy subscriptions and rent your videos.
-
Once they sign in, they can view all of their videos that they have purchased.
-
To see how the sign in feature works, go to your live site and click Sign in . You cannot see the feature in preview mode.
Closing this post now as iot is not Corvid related.
