Important note: I know this place is not the right one to post this, but I am unable to submit a ticket and get help from the wix contact page. It only gives me the option to request a callback, which I don’t want (I want a ticket or perhaps live chat).
Recently a malicious user has a found a vulnerability on my site that allowed any account to remove any project from the database and has then removed over 300 projects. I wasn’t too much concerned because I was able to quickly fix the vulnerability and luckily I had made a backup a few minutes before the projects got removed. I then clicked to restore the backup and got a success message – “Success! Your content was restored.”. However, when I look at the database, the projects collection remains the same and the removed projects didn’t come back. It didn’t restore the backup! I then tried a different backup and quickly realized none of the backups are restoring. I can’t restore any backup!
Here are all my backups:
Something isn’t right, I think the restore functionality isn’t working. Or am I doing something wrong? Please let me know if this is a bug, and if so then please fix!
Thanks.