CMS 'Address' Field Type Brings Back Wrong Address Data

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1

Alright then, I’m using the CMS to fill up an employee database, which holds info about the employees, including their address. To do this, we’re using the address field type.

Next, I’ve got some database hooks that split the data from the address array into separate fields. So, we’ve got the main address field, a postcode field, and a city field. (Taking out the postcode and city from the address array) just before updating and inserting.

For 90% of the entered addresses, the right postcode is getting stored in the address array, but for the remaining 10%, it’s not getting the accurate postcodes. When I cross-checked with the Royal Mail Postcode Finder (one of the most reliable UK postcode lookups), it consistently shows the right postcodes.

I’m hoping to get in touch with a product manager or someone in charge of this area. It’s really crucial that the address field provides the correct data for addresses. If not, how can we enhance this, particularly for bigger projects where it’s used?

2

@RobertHamilton I’m seeing if I can get more information on why this would happen. I believe I’ve seen something similar in the past. I’ll see what I can find out!

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@RobertHamilton Also, in case you haven’t already, be sure to report this to Customer Care. (You’ll be able to track the progress of your ticket through your Wix Studio workspace.

4

Hi Pamela,

I am already speaking directly and closely with the development team responsible for this product. It seems that the Wix Address Autocomplete API which is used in the CMS databases, the Address Input component in the editor - etc - is based off of Google’s API, but it isn’t the best for UK address lookups to be honest. So, the team are looking at ways in which we can overcome the issue. Thanks for your help on this.