Hi,
I am trying to embed the Live Chat for a YouTube Live Stream video event directly onto my website. The following code seems to work fine on some other sites I have, including WordPress… however for some reason “YouTube refuses to connect” on my Wix site. Here’s the page in question, where you can see the successfully embedded YouTube Live video player, and the broken YouTube Live Chat to the right of the video container: https: //www.sifa .ca/ 2020-sifa-watch-page
Here’s the code:
**note, spaces added in links above so that I can post this…
Usually this “Youtube refuses to connect” error is generated when the “embed_domain=” setting isn’t properly set, however in this case I have set it to the root domain of my website (sifa . ca). I have also tried www. sifa .ca and https : //www. sifa .ca/ to no success.
If anyone has any ideas or suggestions, it would be a huge help!
best,
-Aaron
1 Like
Hey, Aaron. Have you found a solution to this issue? I would like to do this for my company as well.
No, sadly I have not received any response on this. Really unfortunate…
Aaron did you ever find a workaround? I can’t find one and will have to shift our site to wordpress if I can’t. This DOES work on Wordpress.
All you can do in Wordpress, should also be possible in Wix.
Hi all, sadly I was eventually informed that this is not currently possible in Wix (this response was received around October 2020, and possibly things have changed since then). I blame YouTube honestly, who are making it hard as possible to make this work on various platforms.
Folks above are right that it does work with Wordpress. However, some other sites for some reason don’t work with the code mentioned above.
The solution that I arrived at was just adding a chat link to the site, that when clicked created a pop-out window that opened with the chat in it… not ideal TBH, but the best I could figure out for Wix.
You can contact Wix Customer Care to submit this feature request.
You can also vote for this feature request for adding Video Chat to a site, but it’s not YouTube specific: https://support.wix.com/en/article/wix-editor-request-video-chat
I was wondering if embedding youtube videos works now? I’m getting this same error in 2022.
That fact Wix in years didn’t do ANYTHING about an essential tool for product launches like Chatting, in f***ing 2023, is simply pathetic. This should come in an button option called “Activate Live Chat” in Youtube Wix Video app. More than disappointed, Wix.
This is still not working in May 2023. And I’ve also tested it on a Wordpress site and was not able to get the YouTube live chat working once you publish.
The frustrating thing is, the reason I’m trying to get YouTube Live Chat on my Wix site is that I’ve tried to use Wix’s app and others in the App Market with no success.
I beta tested Wix’s Comment App with only 30 people, and it absolutely sh*t itself. Everyone was so frustrated at the comment section. It was blanking out, then every comment would show up as “deleted comment”, and a few people checked out the error logs that all pointed to bandwidth issues on Wix’s end.
So I’d LOVE to be able to use Wix’s comment section, but the reason I’m trying to use YouTube Live chat is that Wix’s native app can’t handle the bandwidth. So frustrating.