Question:
Our production site just started returning errors every time a backend module tries to load at runtime. Here are example error message from the Wix log. Seems like any page that is relying on backend code is encountering this issue. No new code has been published to production in weeks and everything was working as of 9AM pst this morning. So something changed in the last couple of hours to create this issue.
“[“Error loading web module backend/utility_Shop.jsw: Both resolutions failed at _load!\n\nOriginal resolver: Bindings not found\nYarnPNP: Bindings not found”]”
“[“Error loading web module backend/utility_Shoppers.jsw: Both resolutions failed at _load!\n\nOriginal resolver: Bindings not found\nYarnPNP: Bindings not found”]”
Any suggestions to debug?
Product:
Wix Studio and Velo
What have you already tried:
I updated wix cli to latest version, 1.1.11, resaved the Wix Studio font end, then published a preview. Same error messages occurring.
“ [ ”Error loading backend web module/HomeMember/Document.jsw : Both resolutions failed at _load!\n\nOriginal resolver : Both resolutions failed at _load! \n\nOriginal resolver : Both resolutions failed at _load!\n\nOriginal resolver : Both resolutions failed at _load!\n\nOriginal resolver : proxy url is not set\nYarnPNP : proxy url is not set\nYarnPNP : Both resolutions failed at _load
I’ve had the problem for 5 min, I don’t understand where it’s coming from !
As you can see, I’m not the only one with this problem, and it needs to be resolved as a matter of urgency, because my customers don’t have time to have this kind of problem, and neither do I!
@shimistudio These kinds of problems are recurrent with WIX, they can’t stabilize their servers…
On the other hand, @noahlovell it’s not right that we should have to worry about this kind of problem. It’s been a while since I’ve been involved in troubleshooting WIX, but I’m back on the job. So it’s about time WIX took the time to focus on its server update system. Because when an update is made the system must be redundant, you can’t create this kind of problem on sites, we have projects that must run without worrying about whether our provider is working properly.
WIX currently enjoys a very poor reputation in the development community. Instead of adding an IDE, it would be worthwhile concentrating on the stability of the backend system and the reliability of your services.
I have also been having this issue for the past couple of days. My backend worked for at first and now it’s returning the same “ModuleLoadError: Error loading web module @ my_username/my-app-backend: Both resolutions failed at _load!”. I submitted a bug report a couple days ago but I still haven’t heard back and my website still doesn’t work. To make sure there were no errors in my code I commented all of my code out and tried to just export the example function, that still didn’t work. I also tried one of my other apps and the backend works just fine, even with the same code that produces an error on the app I’m working on. @noahlovell how am I supposed to work on this?
Hi @anthony , I haven’t been able to use the backend of my app for 3 days now. I’ve already submitted a bug report, is there any way I can follow up on this?
The support team did reach out and helped me to resolve this issue.
For anyone else experiencing this issue while building a new app (no app market releases yet), what eventually worked was uninstalling the app from all my sites I was testing it on and reinstalling it.