Hi all, the latest version of Chrome (89.0.4389.72) returns “RESULT_CODE_KILLED_BAD_MESSAGE” after using an upload button.
Version 88.0.4324.190 is ok.
I’ve opened a ticket today at Wix support and it’s under investigation.
Please report here if you have the same problem or other issues related to the latest Chrome version.
Same problem. It is now also happening to me with Microsoft Edge!
Here’s a page that shows the problem. Obviously this is browser version dependent…
https://psav62.wixsite.com/website-6
Chrome Version 88.0.4324.190 (Official Build) (64-bit) works OK but…
On Chrome Version 89.0.4389.82 (Official Build) (64-bit):
on Edge Version 89.0.774.45 (Official build) (64-bit)
@psav_wix it’s a very bad news that also edge has the problem, since I had a temporary workaround.
Now it’s a big blocking problem: visitors cannot use upload function at all
And yes you’re righ.
Also Chrome release of friday 5th generates the bug.
I suggest to open a ticket to wix support to push the resolution.
Any admin here to help us?
I referred this to QA for evaluation.
@autore Yes, I submitted a request for a callback. I got the usual response that I’ve experienced before. paraphrase: “This is a technical problem and the relevant team isn’t available on the weekend. The earliest they can look at it is Monday”.
Wix is a commercial platform advertising 24/7 support. When a commercial user’s site is essentially ‘broken’ and one gets the above response (which I have had on more than one occasion), it says loudly that “24/7 support” is true only superficially. My sites have been ‘broken’ multiple times during it’s busiest times - on the weekends. All I can do is tell our users how Wix treats these issues. Not a good look for a website host that brazenly advertises “24/7” support.
@psav_wix first time for me that I have such a big blocking problem. I’m setting up a community and of course if this problem is not fixed quickly, the risk is that people will move away. Let’s see what happens today.
@autore I tried this on Chrome and Safari and it works fine on both browsers.
There are no known issues regarding the UploadButton.
@yisrael-wix did you checked your Chrome version?
I’ve just tried with Version 89.0.4389.82 (Build ufficiale) (a 64 bit) and the problem still exists.
I don’t know with Safari as I’m not using it.
@autore Bingo! Thanks for this. I see the issue and have reported to QA. I hope this will be resolved soon.
Hi all, support just contacted me and told me that the problem has been solved.
I’ve just tried and it seems ok.
Please report your situation.
Thanks a lot to all.
David, thanks so much for letting us know. My support ticket hasn’t been responded to so I wouldn’t have known unless you posted.
Both Chrome and Edge work for me now.
Thanks
@psav_wix very good to hear it!