Dear community,
I wanted to bring clarity to the Facebook Pixel ↔ Wix Stores Conversion Tracking in relation to IOS14.
After searching wix, facebook resources, googling etc I found no clear answer on the question, on how to solve this.
We have pixel set to track events that for users who started off on Facebook and ended up in our shoop. We want to track username etc. According to an outside marketing agency this is related to IOS14 update.
We do get certain data back and can see that we get data back - in general:
Now I read some wix resources: https://support.wix.com/en/article/facebook-ads-choosing-the-events-you-want-facebook-to-track#choosing-and-configuring-your-events
This made us add configure addredgatet event measurements:
Here is some information from the chrome plugin:
I got some response from Wix support who says it cant be done, and that it is a problem with Facebook, but when reading other documents im not so sure that is the case.
Can someone help me to understand what this issue is AND how I should solve
What I need:
I need information like name, age etc
How do I do it?
-Integrations
-Coding?
- how to (by code) catch and send back data(to facebook) for the different in event in the wix store
Many many many thanks in advance