I have set up a dynamic page so that every walk has its own page.
The information on the dynamic page is linked to one collection (activities), while a gallery on the dynamic page is linked to another (images).
There is no issue with the dynamic pages linking to the activities collection, but the link to the images collection seems to have broken down.
It has been working perfectly for years, but in the last week, it no longer connects properly to the images. Now it shows the same random collection of images from the image collection for each walk, instead of the specific photos for that walk.
I have already troubleshooted the following:
Synced my sandbox collection to the live collection.
Ensured the permissions are correct - Public for viewing content, but Admin for adding, deleting and updating content.
Double-checked the connection for the gallery - Connects to the correct collection (images) and sources the image and title info from the correct fields.
Double checked the site code so that the gallery on each version of the dynamic page links to the “ActivityID” field I have set up in my images collection.
Unlinked and relinked the gallery to the collection.
Cleared my caches and history.
The collection of images displayed on every page now doesn’t even make sense - it is a mix of dozens of different activities.
I’m out of ideas now and pretty desperate for help. If users visiting the site see the wrong images for the walks, they will quickly become frustrated and lose trust in the site. As a relatively new site, this will hurt me!
Can anyone please shed any light on the issue?
I’ve put in a request for a call-back from Wix, but am still waiting
Hi @amandam - thanks for checking. Unfortunately, I’ve just clicked through and the issue is definitely still there. You’ll be able to see the issue if you go to the “search activities” page (https://www.looseoutdoors.com/search-activities) and open a couple of different activities - you’ll notice the slideshow presents the same photos for each activity (all unrelated to the actual activity), whereas it should show the specific photos for that activity. If you are not seeing that, do you mind sending through some screenshots? I’ve checked on multiple devices and am getting the same issue every time
It’s possible I simply don’t know enough about the content as all the pictures seem to make sense to me. However, if you don’t hear back from CS in a day or two please pass along your ticket number and I’ll see if I can find out anything
@amandam the issue is that the wrong images are displaying for the activity page. The images below shows this. The “4WD Loop Road” page should show an image of a 4WD driving along a dirt track as the first image in the slider, while the “Bald Hills Creek” page should show an image of me kayaking down the creek as the first image in the slider. Instead, they both show the same collection of random images from other activities.
It seems that the page code that links the slider gallery to the “ActivityID” column of my images collection to allow specific images to be shown on each version of the dynamic page is no longer doing this. But I haven’t touched the page code since I set the page up and have since checked the code and everything seems to be in order.
Hopefully the team can rectify the issue soon as I’ve had to stall all social media activity to ensure I don’t drive too much traffic to the website while this issue is happening, which is obviously not ideal