Hello. I am hoping someone can help me. My wix site looks different on every browser, despite the fact that I have every element inside a strip. On numerous pages it crates a horizontal scroll bar at the bottom of my page. It does not do this on the computer I am working from but when I call the site up on other computers the screen is stretched and looks a mess on different screens. Wix has not been able to help me fix this. I don’t know how to code anything as I am new to designing my wix website but sure could use some help. I thought that anything inside a strip was supposed to be responsive. The site is https://bill0782.wixsite.com/mysite
This forum is dedicated to Corvid. Your question isn’t a coding issue.
For questions that are not related to code you can contact the Wix support team . You’ll get better help for your problem there.
Thank you. I have reached out the Wix support team several times and their support has been anything but helpful, which is why I posted to see if I could get some type of response from someone who might be able to help. The wix support team simply sends you an article but doesn’t actually tell you what the problem is, or they say they don’t see the problem on their end. Its very frustrating.
As Yisreal states, your issue is not code related and should therefore be through Wix Support only.
First off, make sure that you are using the latest version of your internet browser to make sure that it is supported.
https://support.wix.com/en/article/supported-browsers
Also, note that your website will look on different devices and monitors due to the devices screen size and you can adjust the mobile device in the mobile editor too.
https://support.wix.com/en/article/viewing-your-wix-site-on-your-mobile-device
There are Wix Support pages that you can read about issues like this here.
https://support.wix.com/en/article/aligning-your-site-to-display-correctly-on-different-browsers
https://support.wix.com/en/article/elements-not-aligning-correctly-due-to-text-rendering
When viewing your site on different screen sizes and devices, you may see a horizontal scroll bar on your browser and large spaces at the edge of your site.
https://support.wix.com/en/article/removing-horizontal-scroll-bars-from-your-live-site
As Wix have their own minimums and maximums that you need to be aware of.
https://support.wix.com/en/article/your-page-structure
Take note of the size of the display being used when testing it on different devices too.
https://support.wix.com/en/article/testing-your-site-in-different-screen-resolutions
Have a read of this page too.
https://support.wix.com/en/article/request-responsive-sites
Finally, again referring back to Yisrael’s post above, this is a Wix Support issue and therefore you should be directing all your questions there and not through this Wix Corvid Forum that is for all code related issues only.
It looks like you’ve find an answer. I am actually having same issue and yes I’m new to Wix. May I ask how you’ve solved this issue?
This forum is dedicated to Velo. For questions that are not related to code you can contact Wix Customer Care . You’ll get better help for your problem there.