How to use Facebook Customer Chat plugin in a Wix website?

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1

I am trying to use the Facebook Customer Chat plugin on our Wix website.

Here is the HTML code I am trying to run:

<script>      
      window.fbAsyncInit = function() {
        FB.init({
          appId      : '420354745006215',
          xfbml      : true,
          version    : 'v2.11'
        });
      };

      (function(d, s, id){
        var js, fjs = d.getElementsByTagName(s)[0];
        if (d.getElementById(id)) {return;}
        js = d.createElement(s); js.id = id;
        js.src = "//connect.facebook.net/en_US/sdk.js";
        fjs.parentNode.insertBefore(js, fjs);
      }(document, 'script', 'facebook-jssdk'));      
    </script>
<div class="fb-customerchat" page_id="822021011234446" </div>

The code runs perfectly fine in the W3 Try Editor , but does not work on the Wix HTML code add-on.

When I enter the code in Wix HTML code add-on, and I load the our website, I get the error: "Refused to display ‘https://www.facebook.com/v2.11/plugins/customerchat.php?app_id=420354745006215&channel=https://...........&page_id=822021011234446&sdk=joey’ in a frame because an ancestor violates the following Content Security Policy directive: “frame-ancestors https://www.facebook.com”.

I also tried the code on the Wix HTML Tester but it still doesn’t work and doesn’t provide any error.

Kindly assist me with how can I get the Facebook Customer Chat Plugin to work on Wix.

Much thanks for your time and support.

2

Hi. I am having the same problem here. Do you solve it?

3

Hi,

Wix Code is about adding functionality to your sites component, and supports mainly javascript.
Therefore, HTML is not supported by Wix Code.

Please contact Wix Support and submit a feature request if needed.

Liran.

4

You can look at this post of ours, where we explain how to install it correctly.
https://www.wix.com/code/home/forum/community-discussion/instala-tu-plugin-de-chat-facebook-en-sitio-wix-espanol

5

Hi, the above link is dead, anyone know anything about sorting this?