Identity email Already exists even when email isn't in the member table

Ask the community
, , , ,
1

Question:
When registering a new member with an email that doesn’t exist in the member table, it is shows “A member with this email address already exists. Try a different email.” when the verification code popup is shown.

In the browser console, I have:

Failed to load resource: the server responded with a status of 409 () register:1
identity email Already exists siteMembersSdkFactory.ts:259

Product:
Wix Editor Custom Sign Up

What are you trying to achieve:
Use a custom sign up Lightbox to create new members that also need to set a verification code to pass the sign up page.

What have you already tried:
const email = $w(“#emailInput”).value.trim();
const password = $w(“#passwordInput”).value.trim();
const firstName = $w(“#firstNameInput”).value.trim();
const lastName = $w(“#lastNameInput”).value.trim();

console.log("Registering " + email)

// Check if email already exists
wixData.query("Members/PrivateMembersData")
    .contains("loginEmail", email.toLowerCase())
    .find()
    .then((results) => {
        if (results.items.length > 0) {
            // Email already exists
            $w("#errorMessage").text = "This email is already registered. Please log in.";
            console.warn("Email already exists:", email);
        } else {
            // Proceed with registration
            console.log("email doesnt exist" + email)
            authentication.register(email, password, {
                contactInfo: {
                    firstName: firstName,
                    lastName: lastName,
                }
            })
            .then((user) => {
                console.log("User registered successfully:", user);

                // Insert custom data into collections
                const memberId = user.member._id;
                const toInsert = { title: memberId };

                // Insert into UserWeddingInfo
                wixData.insert("UserWeddingInfo", toInsert)
                    .then(() => console.log("UserWeddingInfo record added"))
                    .catch((err) => console.error("Error inserting UserWeddingInfo:", err));

                // Insert into MembersInspo
                wixData.insert("MembersInspo", toInsert)
                    .then(() => console.log("MembersInspo record added"))
                    .catch((err) => console.error("Error inserting MembersInspo:", err));

                // Insert into MembersBudget
                wixData.insert("MembersBudget", toInsert)
                    .then(() => console.log("MembersBudget record added"))
                    .catch((err) => console.error("Error inserting MembersBudget:", err));

                // Insert into MembersTask
                wixData.insert("MembersTask", toInsert)
                    .then(() => console.log("MembersTask record added"))
                    .catch((err) => console.error("Error inserting MembersTask:", err));

                // Redirect to the profile page after successful insertions
                wixLocation.to("/memberprofile");
            })
            .catch((err) => {
                console.error("Error during registration or data insertion:", err);
                $w("#errorMessage").text = "An error occurred during signup. Please try again.";
            });
        }
    })
    .catch((err) => {
        console.error("Error querying members data:", err);
        $w("#errorMessage").text = "An error occurred. Please try again.";
    });

This is currently my code.