Issues with repeater loading

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1

Hi,
I’ve contacted support with this issue, but they couldn’t offer any assistance.

On this website I have a few pages with repeaters connected to databases on them. They all are set to load 20 items at a time, and when clicking the “show more” button, 20 more load. However on certain pages, the additional 20 items load where the top row is showing, and in some pages the bottom row is showing so that in order to see the added items, the user needs to scroll up and then down.

Here is the screencast: https://www.screencast.com/t/RrdUff3Nb

The pages where it doesn’t work correctly:
https://www.shibuzim.co.il/wall-light-fixtures (example 1 in the screencast)
https://www.shibuzim.co.il/ceramic-light-fixtures
https://www.shibuzim.co.il/kitchen-ceramic-tiles

The pages where it works fine:
https://www.shibuzim.co.il/ceramic-tiles-suggestions (example 2 in the screencast)
https://www.shibuzim.co.il/glass-light-fixtures

Any help would be appreciated!
Thanks

1 Like
2

My repeater(pro gallery connected to dataset) doesn’t even load(it did a few hours ago). Is this just me?

3

Hello @_anat-1 ,

Shay reached out to us regarding this issue that you are experiencing.

Apologies for the delay in handling your case.

I have checked your site and was unable to reproduce the issue on my end.

As you can see in the screencasts below the pages you reported not to be working work exactly as the ceramic-tiles-suggestions page.

Please try to access the pages in question in incognito mode to see if it resolves the issue. If it does please try clearing your browser cache .

If this doesn’t work for you please t ry flushing your system’s DNS . If this doesn’t resolve the issues, follow the instructions for disabling add-ons and extensions in the Wix Technical Assistant .

Good luck!

4

Hi,
Thank you for taking the time to check this out.

The issue is happening on multiple website on multiple computers, different locations, different networks and even on websites created by different partners.

I did however discover that the issue is only occurring on Chrome and not on Safari. Here’s a screencast of the same page and the different behavior on Chrome vs. Safari.

In this screencast first you see the page as it loads on Safari and then on Chrome. Notice the difference in loading the items: https://www.screencast.com/t/9pdxgiIAUqim

Please note this is happening on ALL websites (that I’ve checked), including on my own website (eg. https://www.anatbelinson.co.il/wix-websites/%D7%9B%D7%9C-%D7%94%D7%90%D7%AA%D7%A8%D7%99%D7%9D))

Thanks,
Anat

5

Hell Anat,

Given that the issue is data binding(not coding) related, and we can’t recreate it on our end, I have created a ticket here and sent it to the relevant department.

Our colleagues will get back to you via that thread once they have some feedback.

Good luck!

6

Thank you for helping me out on this. It seems that the link to the ticket is broken… I wish to say that the issue occurs on Chrome but it works perfectly on Safari.
Any help will still be greatly appreciated