Java Script in Corvid

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1

Hi All,

I’m trying to set tido’s chat language using JS.

This is my current code:

if (language === 'mt'){
let tidioChatLang = "mt";
}

This is not working when switching the website’s language to MT.

Now their API says that I need to implement the following JavaScript Code:

document.tidioChatLang = "mt";

This is a normal JS. The problem is that the ‘document’ doesn’t work in Wix Corvid. I tried replacing it with ‘let’ but in reality in declaring a variable.

Also, keep in mind that Tidio is implemented on the site through JS and not the Wix Plugin. I have implemented the code in the header.

Can someone please help?

2

You need to contact their own support team for help with their own app as you probably won’t be able to use Wix Corvid with this third party app.
https://www.tidio.com/knowledge/getting-started/wix-installation-guide/

3

@givemeawhisky This is a normal JS. The problem is that the ‘document’ doesn’t work in Wix Corvid. I tried replacing it with ‘let’ but in reality in declaring a variable.

In their API it says that I should implement the following JS:

document.tidioChatLang = "mt";

Is it possible to use something else instead of ‘document’?

Also, keep in mind that Tidio is implemented on the site through JS and not the Wix Plugin. I have implemented the code in the header.

FYI updated the topic so everyone can see the information clearly

4

You don’t have access to the document. You need to create a backend module, import their npm package, or embed it in an iframe.