Question:
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Last night I bought 1 year premium plan but it doesn’t want to publish or connect my domain I bought trough that premium package. Product:
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Well I bought that premium plan and it says that my site is premium but once I try to connect it to my domain, it doesn’t show my domain anywhere yet it asks me to get a new one again. Basically I cannot assign a domain that is not currently assigned to my site.
How do I get in contact with them? Can you please help me out by redirecting them to me somehow? I’m so new that I won’t figure this out easily. This is my first time to buy a plan ever. I have been using Wix since 2014 I think and for the first time I bought the premium plan hoping I will finally get my domain and everything through that plan but sadly I paid for nothing :&
No I didn’t and I’m not sure if I will. If my premium package does not contain a domain, then do not offer it as through the package, because wix has set it up so that it looks like if I buy a premium package, I also get a domain. When I bought that package, suddenly it’s not enough, I need to upgrade my subscription. Totally unfair and incorrect from a reputable site.
for Wix