Lightbox populating too often

I followed the guide to create a one-time pop up here:

But I’m still having some issues. The expectation is that the user sees the pop up once, closes it, then never sees it again. To achieve this, I made sure to use the local storage option in the code provided within the tutorial. The lightbox is set to appear by triggers only, and I used master.js

However, what happens is that the user sees the lightbox every time they visit the website. Which makes it quite bothersome to keep repeat visitors. I’m not sure what the issue could be, as I followed the guide front to back and used the codes provided.

You disabled the automatic LIGHBOX-POP-UP ???

Like described in the tutorial …???

We don’t want the lightbox to show for site visitors unless we specifically open it using code. To make sure the lightbox doesn’t open automatically, select the lightbox and click the Set Triggers button. Set the lightbox so that it does not automatically display on pages.

And where is your code?