My template marketplace submission is stuck

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1

Hello guys, I have a template that is present and is selling in the marketplace. I uploaded a second one, that was submitted last summer (belive it or not haha), then after 2 months I received an “Almost there” email with some modifications. After I made the required fixes and adjustments, I re submitted the template again, this was late october, or early november. It is march now and I haven t received any word of the template.

The issue is I cannot contact the team and ask this question, or I do not know where to do it. Could you please advise?

Thank you!

2

Just to follow up on the last message, the “Great start on your template submission” was received Sun, Oct 12, 2025 at 3:24 PM. The template name is Rosa Vargas Coach.

3

I’d recommend taking a look at the Template Dashboard that we introduced not too long ago, which should give you more insight into the stage your template is at - https://www.wix.com/studio/partner-program/submit-templates/submission-status

4

Thank you, I resent it! Very strange it got left behind though..

5

Try contacting customer service for the update, they usually follow up with an email later.