I’m having trouble with New form (contact form) on lightbox is working when I preview the template, but not when I check published template using different link than the one from editor. (Menu>Contact) Working in Wix Studio Editor https://sjaagency.wixstudio.com/chloe (editor link - working) Chloë | Wix Studio (published for marketplace - not working) Do you have an idea what is going on?

Are the links the wrong way around? You mention the template works but live site doesn’t but the notes with the links say the opposite :sweat_smile:

Thx for letting me know! It’s something with these new forms Wix released recently. But how can we report a bug when there is only AI chat as a support? :expressionless_face:

The links and the notes are correct. Please check it once again.

Ahhh yes - thanks for the clarification! [image] sja_design: But how can we report a bug when there is only AI chat as a support? I agree, this seems to be a bug, which you can report a bug through the link in this topic: [image] Wix Studio - How to report a bug Ask the community The Wix Studio Community Forum is a space for you to ask questions, discuss complex topics and collaborate with other Studio creators. If you think you’ve experienced a bug or issue, here’s what to do: Check the Known Issues or Status page - we may be aware already. If you find your issue, you can follow it to be notified when it’s resolved. Follow the troubleshooting steps here. If your issue isn’t listed or persists after troubleshooting, please contact Customer Care to report it. Repo…

Thanks a lot, Noah :slight_smile:

New Form working in preview but not when published

Ask the community

noahlovell September 5, 2025, 11:23am 6

Ahhh yes - thanks for the clarification!

I agree, this seems to be a bug, which you can report a bug through the link in this topic:

Topic		Replies	Views
Wix FAQ displaying differently in the live site vs editor/preview Ask the community question	2	81	September 22, 2025
Changes made in editor not showing up on published site Ask the community wix-studio	7	245	March 31, 2026
Sharing Blog Post Draft Outside Of Wix Ask the community wix-studio , wix-blog , design	4	682	August 22, 2026
Default booking form Ask the community wix-bookings , wix-forms , question	0	20	November 3, 2026
Newbie form problem Ask the community code	5	103	September 30, 2026

New Form working in preview but not when published

Related topics