So, I am very new to all of this and a little overwhelmed. I have built my current website, however, now it’s all done, it’s not what I want at all. I am currently setting up a new site, hoping to switch my account to the one I am creating now (as it serves the same purpose) - I’ve noticed when I edit my live site, it goes down. So thought this new site would allow my current live site, tick over nicely. Am I doing things correctly? I have tried to request a call back, but apparently they arent available at present. Help would be much appreciated 
Hannah