I have tried Edge, Firefox, and Chrome on Windows as well as Safari, Firefox, and Chrome on Mac but the notification icon (the blue bell) that I circled in red doesn’t seem to be functional when I click it.
I login to this forum using my Google+ account. Not sure if that’s the case though.
Does anyone have the same issue? Please help!!!
If you have done a search you would have found many many posts about this issue and all have the same problem and the teams at Wix are working on this. I do not know any ETA when this can be fixed but I hope it will be done sooner rather than later.
Hi,
I’m truly sorry for the inconvenience. I’ve forwarded the issue to the relevant department. I’ll get back to you once it is resolved.
Have a good day,
Roi.
This have been a issue for more than 3 weeks
Hi guys,
We’ve fixing the issue with the notification button. Please check it on your end. Should the issue persists, please reply this thread.
Have a lovely day,
Tal.
its not fixed… I am unable to use the notifications icon in my wix forum.
Can confirm. Still not fixed.
Hi @116nic97 ,
Do you get an error message in the console?
Can you please send us a video of the issue using screencast ?
Simply recreate the issue while recording the steps and add the screencast.com URL to your response.
Thanks,
Tal.
I can also confirm that my forum notifications is not working on mobile …I’m not sure at he moment about desktop but I can confirm that when I get to my desk in a bit.
@_tal Okay it appears that the problem is actually that the notification icon is not actually considered or styled as part of the blog menu, but rather as part of the login/members element. I changed the background of my blog menu to black and the foreground text to white, but that didn’t actually change the login button or notification icon. It wasn’t until I just removed those elements entirely, added a login element to my header and edited that that I realized what was going on. There is currently just no way to change the design of those elements on the blog menu and it is extremely unintuitive to the point where I gave up on having them there at all.
Try adding a “members” area to your site and see if that makes the notifications work.
@116nic97 already there hasn’t helped unfortunately
@oddballart blast
Do you refer to the Wix Code forum notification button?
Can you please send us a screenshot of the issue?
No Im referring to the notification button in the forum on MY website…I am now at my desk and can confirm this problem persists across desktop and mobile versions.
Here you can see for yourself if you like https://www.oddballartco.com/community/
@oddballart
The thread here is related for the Wix Code forum. I’m afraid that for issues with the forum on your site, you would need to contact Wix Support team as they have the tools to check it on their end.
Best,
Tal.
