Question about support tickets

So, I submitted a support request yesterday but did not receive an email to confirm it was actually received. Should I have? I’m concerned the request didn’t actually submit. Is there a way to check on my support request so I can confirm it was actually received?

Hi @hypemodedesigns - I can confirm that support has received your message and you should’ve received an email confirmation. (It might have ended up in your spam folder.) An expert will respond to you ASAP!

Alright. Nope. Never received any sort of confirmation from wix support.