Introduction:
I’ve been playing around with the new Rive capabilities and wanted to share the issues and solutions I’ve come across.
Problem
“file is not in a supported format…”
Possible solutions
• Try going back into Rive and making your artboard smaller. Then re-export and try uploading again.
• If your .riv has no keyframed animation (example: an element follows the mouse movement) go back in and put 2 keyframes on any element. The keyframes don’t need to be different. Then reexport and try uploading again.
With those two points in mind I’ve been able to upload all the Rive creations I’ve made so far.
Additional considerations and tips
• So far (in my experience) Wix can only play ONE State Machine animation. So try to get all your animations into one.
• Once your .riv is on your page, don’t forget to go into it’s settings and un-check “Enable touch scroll” for your desktop site.