Social share wix store product dynamic item from pro gallery

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1

Hi folks,
I would need your help to understand the following.

I have Wix Store with a Product collection, each item has of course images.

I created a Wix Pro Image Gallery in home page with a dataset connected to the Store/Product collection, to preview some product images. I enabled the “Social Share setting” from the Manage Gallery properties and I want users to share on social media the product image and link to the dynamic page each item in the product collection is connected to.

The point is that when I publish the site I have observed a non-deterministic behavior from the items on the gallery.
When I click on share from the overlay of the image and choose Facebook for example:

  1. For some products the image is previewed correctly, the product Dynamic Page Title is preview correctly and the link points to the right product page
  2. For some products, the image does not show up in the preview (there is the generic social share image of the website), but the product Dynamic Page Title is previewed correctly and the link points to the right product page
  3. For some items, the image does not show up in the preview (there is the generic social share image of the website), and also the title and the link does not adapt to the product dynamic page, but the title is “Home” and they point to the Home page, which is where the gallery is placed.

I do not understand how can I make sure to have a consistent behavior across the gallery elements. Where are the FB social share preview details pulled from? What could cause that some elements are rendered correctly int the social share preview showing the dynamic page details while others default to the predefined social share image and link?

Thanks for your help!

2

This forum is dedicated to Corvid. Your question doesn’t seem to be related to any code that you are using. For questions that are not related to code you can contact the Wix support team . You’ll get better help for your problem there.

3

Thanks Yisrael for your reply. Actually I built most of the database interactions via Corvid, my first step would have been to understand if this issue is somehow related to some Wix Editor limitations hence a custom coding is required. I will in any case ask in parallel to the Wix Support team.

4

Hmm, I dunno, read your post again and I would separate the issue of FB and try to figure out why the dynamic page doesn’t always display as expected. Are you sure that the data in your collection lines up properly with the relevant fields? If Preview and Live differ in their behavior that would indicate that you have different data in the sandbox (Preview) database and the Live database. You might want to check the contents of the databases. As far as the FB stuff - I’m stumped.

5

Thanks again for your reply. As far as I understood being it a Wix Store private collection generated and managed via the App UI data go directly live, there is no sandbox…