Hello,
Background:
My site (www.pbjamplatform.com) leads users to same questionnaire (Free Self Assessment) from three different sources (free assessment button on Home page, initial assessment and current assessment buttons on PB-JAM journey page from within Members area). Once questionnaire is filled (partial fill is also accepted), and if the user presses “submit” button, all questionnaire answers are transferred to a collection as new item. This new item is identified by First Name, Last Name and Email Address of the user. This is where I am having an issue.
My problem:
If the user is not logged in, uses the questionnaire, enters first name, last name and email address, then all is well.
If the user is logged in, uses the questionnaire, first name, last name and email address are retrieved and displayed in text input boxes. However, now if user clicks Submit button, all questionnaire responses are transferred to the collection’s new item, but the first name, last name and email address are not transferred.
Observation:
If I “edit” any field, e.g. let’s say that the retrieved first name is John. If I click and edit John in any way), then the field is transferred correctly. But, if I don’t edit the field, these three fields don’t get transferred.
Any clues?