Unable to handle backend script request on live site

Hey Folks!

I have a backend script web module that I am calling in velo on my site:

Editor:

https://editor.wix.com/html/editor/web/renderer/edit/37385151-591c-4b24-8b94-83bc801548ef?metaSiteId=5d269b1a-479b-424b-bd58-274cd75ea120

There is an askAI button towards the bottom of the home page if you want to try it out. It sends the request to the backend script.

I am able to make the request on preview but when I publish the site and make the same request, I get

Error: Unable to handle the request. Contact the site administrator or view site monitoring logs for more information.

I am not able to see any logs in the monitoring tool: https://manage.wix.com/dashboard/5d269b1a-479b-424b-bd58-274cd75ea120/settings/monitoring/site-events

Is this a common occurrence and I’ve maybe mis configured something? Or is there there an issue with Wix backend?

Thanks,
Brian H