Urgent Help please.failed to load initial data

What is this error in console and how do I fix it?

None of my datasets are working!!

What error are you getting? Please post your code.


Hi Yisrael

This is the error that I am getting.

It went away but then as I only updated the text in one field of a Dataset the WHOLE things crashed again. All datasets, so all my dynamic pages are down as well, even ones not relating at all to the database I updated one field (just data no coding changes what so ever)

So all datasets and repeaters are down

your code?

In order to assist we’ll need more information. Please post the editor URL of your site. Only authorized Wix personnel can get access to your site in the editor.

No one else but Wix personnel can open this link. It’s better to leave it here so I can return to it if necessary.

On what page are you having the problem?

I see it’s WineIntroTemp.

I tried it and it works fine. Opens a lightbox with a video. I was able to play the video.

No errors in the console.

All dataset pages. winestudy page and user-sats repeaters aren’t connecting to data and profie page (dynamic page) and WineIntroTemp (dynamic page) coming up as Page


Error 500

that’s meant to say Page Error 500* no idea how the Error 500 got into the image I uploaded as that is part of the comment

You might need to check your Internet…


Looks good.

… although I prefer beer. :beers:

Every other site that I am using on my internet is working fine. I have been testing this page for the last two days and today is the first time it’s giving this issue. Tested on Chrome and Internet Explorer. Preview works fine but live site is not.

there are other users on this forum and on facebook groups like Ttally Codeable reporting the same issue today

PS BTW Beer will be included once everything is set up and live

The winestudy page comes up fine. The What-is-Wine page doesn’t come up.

Since it’s been working till now, I suggest you contact the Wix support team so that they can review your problem and assist you accordingly.

Yisrael just to confirm when you say the Winestudy page comes up fine, that includes it displaying data in the repeaters instead of the default repeater without data. All my datasats have data in them.

Aha - didn’t notice that. It does in fact seem as if there is some sort of problem.

You should definitely contact the Wix Support team.

I have sent them my initial issue 9 hours ago. Hope that once they open my ticket and have questions I can respond quickly would like to get this sorted ASAP

I’m having the same issue. Working and checking my site on what is going on fro many hours now.
My test query sometimes returns results but most of the time comes back with error 404.
I have also sent a ticket to support. But they will probably tell me again that there is no support for code and will point back to this forum to post the issue (which I already did)
It looks like a general problem, so hopefully Wix will address this with the highest priority.