Using SendGrid on Mobile

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1

Hello!

I have a wix code user input form that sends email confirmation via Sendgrid.

Works great when the form is completed and submitted on a computer, but nothing comes thru when done on a mobile device.

Any suggestions much appreciated!

  • Tony
2

If you are using this tutorial, then it should not matter if the user used a computer or a mobile device to fill in the user input form.
https://support.wix.com/en/article/corvid-tutorial-sending-an-email-on-form-submission

3

Thanks for the clarification. But that template is exactly what I’m using. Just checked code to confirm.

Works great on computer, but not on mobile device.

Any way to check the wix code console for debugging on a mobile device?

4

Solved the problem! I debugged my code in the Mobile Preview console and found web page components that I had hidden for mobile were causing objects to be inaccessible. So I wrapped those code segments with: if (wixWindow.formFactor === “Desktop”) {desktop-only code}

Form works great on mobile now!

5

:+1: