Got this message about Tidio (into my published live site):
connection to ‘wss://socket-chat-us4.tidio.co/socket.io/?key=…&transport=websocket’ failed: WebSocket opening handshake timed out
And Tidio didn’t load into my page.
Can someone help me?
Regards,
If you are embedding Tidio on the site using an HtmlComponent, adding code to an HTML component is not a part of the Wix Code product (which is what this forum is about). If you are encountering difficulties with a 3rd party script you will need to contact the supplier.
I’m not using a Html component. I added it from Wix Apps. I’ll try the supplier.