Why Are Subcategories Missing After Migrating to Wix Category Pages?

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1

Hi everyone,

After migrating my Wix Store to the new Category Pages system, I noticed that in some Wix Store versions I can no longer add subcategories under product categories.

Is this a limitation of certain Wix Store versions, or am I missing a setting/configuration step? Has anyone experienced this issue after migration?

Any help or clarification would be appreciated. Thanks!

2

If you’re on the new catalog, then you should be able to create subcategories - Wix Stores: Creating Product Categories | Help Center | Wix.com - unless I am misunderstanding :sweat_smile:

3

Hi, here’s how my category page looks right now. As you can see in the attachment, there’s no option to add a subcategory.

That’s why I was wondering if this could be related to the migration or a different Wix Stores setup/version.

image
image1915Ă—863 74.9 KB

4

Ahhh okay - this is still the V1 Catalog which doesn’t support subcategories.

In recent months, there’s been 2 major updates for Stores:

  • The introduction of Catalog V3 on new sites
  • The new product storefront for Studio sites

At the moment, it’s not possible to update a site from the V1 catalog to V3, although the team is aware and working towards making this available

5

Thanks for the clarification.

So, if I want subcategory support, what would be the recommended approach? Would I need to remove the current store and reinstall Wix Stores to get Catalog V3?

Also, if I do that, will all my existing products and store data be deleted from the site, or is there another way to upgrade without rebuilding everything from scratch?

6

The only way to get the new catalog at the moment is to start a new site - uninstalling and reinstalling won’t change the catalog you’re on.

I don’t know your specific situation, but sometimes this approach gives the opportunity to review the site, figure out what’s working, what cacn be improved etc :thinking: