Wix Bookings email Not Sent via Wix Bookings V2

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1

Hi everyone,

I’m integrating Wix Bookings V2 into my site and trying to send a confirmation email to clients when a booking is made and confirmed via backend code. Here’s what I’ve done so far:

export async function makeBooking(slot, contactDetails) {
  const { booking } = await bookingsV2.createBooking({
    totalParticipants: 1,
    contactDetails,
    bookedEntity: { slot },
  });

  const options = {
    participantNotification: {
      notifyParticipants: true
    }
  };

  const result = await confirmBooking(booking._id, booking.revision, options);
  console.log('[DBG] confirmBooking:', result);
  return booking;
}

async function confirmBooking(bookingId, revision, options) {
  try {
    const elevatedConfirmBooking = elevate(bookingsV2.confirmBooking);
    const result = await elevatedConfirmBooking(bookingId, revision, options);
    console.log('[DBG] confirmBooking:', result);
    return result;
  } catch (error) {
    console.error('[ERR] confirmBooking:', error);
    return null;
  }
}

The booking status returns as "CONFIRMED" is visible in my calendar and participantNotification.notifyParticipants is set to true. Everything looks correct in the logs.

numberOfParticipants":1,“status”:“CREATED”,“paymentStatus”:“UNDEFINED”,“selectedPaymentOption”:“UNDEFINED”,“participantNotification”:{“notifyParticipants”:true,"

numberOfParticipants":1,“status”:“CONFIRMED”,“paymentStatus”:“UNDEFINED”,“selectedPaymentOption”:“UNDEFINED”,“participantNotification”:{“notifyParticipants”:true,"

All email notifications are toggled ON under Bookings > Notifications You Send.
The service is set to automatically confirm bookings. The site is published, not in preview mode. The email is valid and tested with multiple providers. I use the normal booking system of wix for now and the email notification works. But i need more custom API bookings.

Despite all of this, no confirmation email is being sent to the email that booked. I also tried setting up a Wix Automation with the trigger “Booking Confirmed” and action “Send email to client,” but that didn’t work either.

How do I make my code to book and send an confirm email?
Thanks in advance,

2

Hey,

Can you please share the request-id from your response headers so we can further investigate what’s wrong?

Meanwhile, can you try this flow with BulkCreateBooking API? The request is nearly similar.

3

So when i do the makebooking i receive 2 bulks logs:

x-wix-request-id: 1757234339.921741158253013297909
x-wix-request-id: 1757234341.779922191746311699273