Question:
I have Wix Forms in a website with a payment field inside the form that allows users to pay online or do an offline manual payment. It used to trigger my automations to email the submission data to the user and to website admins regardless of payment type or status, but as of April 25, 2024 it no longer runs automations “on form submission” until the order is marked as paid. Is this a bug with Wix Forms or is there some setting I need to change to trigger automations regardless of order status?
Product:
Wix Studio, Wix Forms, Wix Stores
What are you trying to achieve:
I want to trigger automations to send emails upon form submission regardless of order status.
What have you already tried:
I tried manually marking an order as PAID and it successfully completed the automation for that 1 entry. I tried building an events.js listener for onOrderCreated() that would call orderTransactions.updatePaymentStatus() but it expects a paymentId as a parameter and I don’t have a paymentId to attach. Creating a bogus payment just to attach it to an order to trigger the automation seemed like a bad idea for the reliability of my data so I’m thinking there must be something I can do to just skip the need for the order to be marked paid that I’m missing.