Wix Inbox API

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1

Hey guys, are there any plans to reveal the Wix Inbox API, so that we can add custom fulfillments to our wix Chat interface?

Our use case is that we have a Dialogflow chatbot that we’ve built, and the website integration we’ve built is good, but we have no way of intervening/monitoring conversations between the site users and the website administrator.

Ideally, we’d want the messages to appear in the Wix Inbox in the backend so we could answer messages like with the Wix Chat, as well as like Facebook Messenger.

2

Hi Christopher,

Yup, There is option to monitoring conversation with onMessage events and intervening with sendMessage.

Documentation can be found here:
Front End Functions:
https://www.wix.com/corvid/reference/$w.Chatbox.html#onMessageReceived
https://www.wix.com/corvid/reference/$w.Chatbox.html#onMessageSent
https://www.wix.com/corvid/reference/$w.Chatbox.html#sendMessage
Back End Functions:
https://www.wix.com/corvid/reference/wix-chat-backend.html#sendMessage
https://www.wix.com/corvid/reference/wix-chat-backend.Events.html#onMessage

good luck, Erez