WixPay API Failing

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1

Good afternoon,

This morning out of nowhere, the WixPay API stopped working as expected. I have not made any changes to the code in months, but for some reason the .then result is not firing after calling “startPayment”. Please see below:

wixPay.startPayment(payment.id, {
      "showThankYouPage": false
})
.then((payment_result) => {
	if (payment_result.status === "Successful"){
		//Do a thing
    	}
       else if (payment_result.status !== "Cancelled"){
                //Show Error
          }
  })

Instead, after a payment, the WixPay is showing the default thank you page, which I have specified for it not to do. The only console error does show a related issue within the paymentsSDKFactory.ts code.

My investigation is showing that the promise resolution of the payment modal is breaking, which is why there is no .then handler.

904×685 30.7 KB

This is triggered on line 299 of the Comp Report page file.

Please help!

2

@marlowe-shaeffer I know you’ve helped our site previously, could you possibly direct me to the right place? This is causing a huge issue on our site right now.

3

I’ve escalated this internally, and someone should either respond to your ticket or contact you via email. Thanks.

4

Hey @marlowe-shaeffer . Someone emailed me a few minutes ago to say that they are escalating the “showThankYouPage: False” not working. This isn’t really the issue here (it isn’t working, but is not the primary problem). The PaymentResult is not being returned after the startPayment method completes, so I can’t act on the payment results. Once the payment goes through, no event is being fired, and the “.then” block of the “startPayment” is not running at all.

5

This issue is now resolved. Thanks for reporting.

6

May I know how was this resolved? I’m encountering the same issue. It seems that result statuses are not being returned so I can’t show my lightbox upon successful payment.

7

Hi, this issue is still NOT resolved. “showThankYouPage: false” does not work and payment result status is not returned.