ActiveCampaign site tracking

Ask the community
,
1

We started using AC for email marketing automation, but found that site tracking is not working correctly. Only the first page visit is logged and then every other page visit is logged as the same page. Apparantly this has to do with the fact that Wix loads subsequent web pages in an iframe. So the tracking code thinks that it’s loading the first page over and over again.
This is quite crucial in trying to understand our website visitors behavior.

We were told that Corvid could be a solution for this. One problem: we have no idea about this technology.

Is there anybody who has experience with this?

2

How are you using AC in Wix as is it actually able to be integrated with Wix as of yet?

Going on from this page here.
https://help.activecampaign.com/hc/en-us/articles/115001257184-How-do-I-embed-a-form-on-my-site-
If you are using a website builder, please refer to that platform’s specific instructions on adding form code to their site. If you only need the HTML and not the CSS for your website builder, see this help document .

So I suggest that you have a good read of the linked page above for more info about integrating AC into Wix itself.
https://help.activecampaign.com/hc/en-us/articles/115000850870-Where-can-I-find-my-form-s-HTML-code-

Plus, be aware that there are two ways to add html code into Wix.

Through html iframe on your page.
https://support.wix.com/en/article/corvid-working-with-the-html-element
https://support.wix.com/en/article/using-iframes-to-display-visible-content-on-your-site

Through custom tool in Tracking and Analytics.
https://support.wix.com/en/article/embedding-custom-code-to-your-site

3

A better option would be to work with AC’s own REST api.
https://developers.activecampaign.com/

Along with the use of Wix Fetch.
https://support.wix.com/en/article/corvid-accessing-third-party-services-with-the-fetch-api
https://www.wix.com/corvid/reference/wix-fetch.html

https://support.wix.com/en/article/corvid-exposing-a-site-api-with-http-functions
https://www.wix.com/corvid/reference/wix-http-functions.html

This will mean more work for yourself, however this is a better and more secure way of working nowadays.

https://www.wix.com/corvid/forum/corvid-tips-and-updates/example-myapi-and-myapiclient

4

Thanks for helping out. Highly appreciated. Will check your last suggestion. Without having read the documentation; I am not a talented technology specialist (that’s why I use wix to create the website…). Is this something an average user can do or do I need a web specialist for this…? cheers! :wink:

5

@deleteduser Excellent, I’ve got some reading to do! Thanks again…