After purchasing a premium account for my website for one month it was said that I would also receive a free domain for a year

Question:
please i need help Yesterday I purchased a premium account for one month of the basic package. It also says that I will receive a domain of my choice for a year. (Although it is a monthly payment, the payment automatically decreases every month).
that I want to choose a domain for my website, I go through the domain approval process and then he asks me to pay another amount again. I know a voucher should appear, but it doesn’t. I don’t understand why I have to pay again for the domain that I already paid for a monthly premium package.

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The free year domain is only for the year hosting.

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