I apologize if this is an incorrect placement of this concern, but I’ve pulled out every remaining strand of hair I had left. I am not overly techy, but did create our companies website a few years back. It has been drama-free from go, and editing/updating has been impressively simple, however today when I logged into the Wix Editor, it will show the entire webpage for a split second, then the body (everything between header and footer) disappears and turns white. I try to navigate to other pages via the menu and nothing loads on any page, other than the header & footer. I viewed the update history, nothing has been changed/saved on the site since April 2018. The publics view of the site is perfectly fine (polaradvantage.com), but I need to make some changes and can’t. I’m using the latest version of Firefox and did try a different computer as well as different browser. No luck. I hope someone out there can lend a fellow a hand here, I’m lost and frustrated. Thanks in advance!
I loaded your site into the Editor and let me guess… Are you using Firefox?
It loads fine into Chrome and Safari. However, when I use Firefox, the page is mostly white. I’m using a Mac.
If you are using Firefox, try another browser. I will report this to QA for further investigation.
Hi. Confirming that there is an issue with blank body content in Firefox (Windows 10) on your site. I’ve sent it to our developers to take a look.
Meanwhile, as @yisrael-wix suggested, please try to use an alternative browser (Chrome) with incognito mode on and disable all browser extensions.
If the issue persists, send us more info about your environment: OS version, browser version. Thank you.
Regards, Aleksander
Correct, blank body content while using Firefox with Windows 10. It was also blank when testing using IE on a coworkers computer. I can confirm it is loading correctly using latest version of Google Chrome, and I appreciate the help and guidance. Today will be a much improved day 