Question:
I need to change a customer’s payment info? How do we go about this?
Product:
Customer’s payment info
What are you trying to achieve:
I need to change a customer’s payment info
What have you already tried:
[Share resources, forum topics, articles, or tutorials you’ve already used to try and answer your question.]
Additional information:
[Include any other pertinent details or information that might be helpful for people to know when trying to answer your question.]
Hello, What info do you want to change and if you can share the screenshot then would be great to understand!
To update a customer’s payment info, the easiest way is to have the customer log into their account and update their details through your site’s secure payment management section. If you’re an admin, you can assist by guiding them through the process on your platform, ensuring it’s done securely and through PCI-compliant channels. For subscriptions, you can go to the Wix Dashboard and help them update their payment method there. Just make sure you’re handling sensitive data with care, and communicate the steps clearly to your customer. Let me know if you need more specific help.