Question:
I have a nonprofit client who verified their payment account with the personal information of a staff member who has now left the organization on bad terms. By verified payment account, I mean completed the payment verification checklist uploading this person’s SSN and drivers license but used the company EIN, bank account etc.
Can you help me understand:
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Is there any way this former staff member could access funds through Wix given that their personal info was used? We have PayPal and manual payments connected.
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Is there a way to change the driver’s license and SSN on file while leaving the business info i.e. EIN and bank account the same?
Product:
Wix Studio
What are you trying to achieve:
I’m trying to make sure this former staff member is securely locked out of all things to do with the business.
What have you already tried:
I’ve looked into the help article on verification and I have looked around in the back end of the site.
Additional information:
