I would like to add a CONTACT US option to my shipping options once an order reaches a certain weight.
I have products that weight up to 22lb per item, and if a customer adds 3 or 4 of these items to their order the price given is never anywhere close to what the actual cost to ship is
Eg: Had a customer order 4 items that weigh 10kg (22lb) each. Shipping software charged them $27.50, when the actual cost should have been closer to $100
Is there an option for me to add a CONTACT US if the order is heavy?