Question:
Is it possible to create a form that simply passes the submission through as an email, rather than store the info in the backend of Wix? We have medical clients with strict privacy policies and they can’t have client information visible to anyone external to the company, including us. Alternatively, is there a way to automate deletion of submissions after they’ve been sent? Thanks.
Product:
Wix Studio / Editor X
I have the same question but not related to HIPAA. I’m trying to connect Wix with Hubspot and both ways of trying to go about it don’t really work. I can embed a Hubspot form on Wix, but Wix doesn’t allow me to fully edit the CSS/HTML of the form so that it can be responsive. Conversely, I should just be able to integrate Hubspot into the site, but Wix is like one of the only CMS’ out there that doesn’t have a Hubspot integration.
Hi Todd! I am also trying to figure this out (non-Hippaa related). A client is asking me if I recommend Hubspot as an integration, but not sure what to tell them, searching for someone with experience attempting this. Have you checked out Zapier? I do know they have some triggers that work between the two services: Connect your Wix to HubSpot integration in 2 minutes | Zapier
Also have you seen this in Velo? https://www.wix.com/velo/reference/getting-started/integration-with-third-party-services
I never trust solutions that rely on Zapier. Someone decides to change a URL path or move a button on their platform and all of a sudden you’re no longer receiving leads… and there’s no warning for when that happens. I’ll look into the Velo thing, but I’m not seeing how this would connect to say a Wix Form/CMS. It might be there, I’m definitely not the smartest when it comes to code. But isn’t low/no code the whole idea behind trying to use tools like Wix Studio, right? 
This is worse than WordPress by a mile.
Hi @Aaron_Johns not sure if you figured this out but completely doable if you have some coding experience. You can use APIs to connect it to different systems like google sheets or any other CRM you might have.
There are also ways to delete submissions in a timely manner if that is what is needed.
Again, both of these solutions are only possible via code.
Integrations to hubspot CRM also super doable.
Thanks for your reply, yes after no built in solutions presented themselves we approached a developer to look into the issue. The client has yet to approve the quote so no progress yet. Shame though that its not a standard option, given how many clients would have these kinds of privacy concerns.
You are better off with a HIPPA compliant form.
Relying on an email (that can be forwarded or printed) to keep form submission private is not the best solution. The information will then live on an email server with multiple copies throughout that network.
(I live with a cybersecurity expert. I learn more than I want to about the subject.)
Any coded form can be easily made on Wix to send an email notification without having to save the data in any database. Therefore, the need to auto delete a submission is not necessary. It is just a matter of collecting and passing some variables via email OR directly save them onto your external CMS.
But again, a HIPPA compliant form would be the best for privacy concerns.